workaround - Comments

#12894 Premium Membership - Unable to Download
workaround
13 years ago
2 years ago
8
By Rob | Permalink | On 26 October 2012 - 17:26 PM
I think i've fixed it now. Can everyone please try again


Thanks Rob, works like a charm.

Downloading now...
#12881 Premium Membership - Unable to Download
workaround
13 years ago
2 years ago
8
By Rob | Permalink | On 26 October 2012 - 16:27 PM
Hey guys really, really sorry for the problem. I've changed the error message to include some more information can you please try again and PM me (since some of the data is sensitive) the information that is displayed. It should look something like this:

Key: ***
IP: ***
Browser: ***


Hi Rob,

PM'd you as requested. Provided details from both the name fix download and the Mega Pack downloads.

Hope it helps.
#12746 Premium Membership - Unable to Download
workaround
13 years ago
2 years ago
8
Hi - have a paid for Premium Membership but seemingly unable to download any files. My login email and paypal email addresses differ so I'm not sure if that's causing the problem - but the my account section of the website shows I'm a premium member ok.

I'm trying to download the face pack, and name fix files, but every time it gets redirected to the download site, it ends up issuing the Status: 401 Unauthorised message.

Any help would be appreciated.
#12410 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
workaround
13 years ago
2 years ago
8
I've paid for a premium membership, but when I attempt to download any files - name fix, etc - it redirects to a http://getfiles.co.uk/?key=15994824 (for the name fix, or http://us62977184620748879.dynamiccloudserver.info/?key=55617782 for the face pack) which simply displays:

Status: 401 Unauthorized

I've tried 4 different browsers, logged out and logged back in, etc. Still not working. Any help would be appreciated.
#12408 FM13 Real Names Fixes File - FINAL - v1.4 [21/3/2013] for 13.3 patch
workaround
13 years ago
2 years ago
8
I'm getting a 401: status unauthorised when I hit the download button. I'm a premium member all paid up, so not sure what's going on. Any ideas?