itsmedave
7 years ago
3 days ago
8
Can someone from the staff reach out to me either via PM or email about refunding a recurring subscription? I emailed the paypal sortitoutsi email but haven't received a response yet. Thank you
mons
15 years ago
6 hours ago
60,326
Tagging site administrator @Footygamer so he's aware
itsmedave
7 years ago
3 days ago
8
cedri7c
2 years ago
8 months ago
5
Hey I completely forgot about my active subscription and was just charged for premium, since I don't have time for FM right now I'd also like a refund, when I have time again I'll rejoin. @Footygamer @mons
Thx.
jjb
6 years ago
11 months ago
1
Premium
@Footygamer please could i have a refund for the premium membership i purchased the other day. i have deleted steam and all fm content as i wasn't happy with the game and am currently awaiting a refund from the game provider.

thank you
xrhstos09
4 years ago
6 days ago
2
Premium

@Footygamer I forgot to cancel my membership and it charged me with 12,21€ can I have a refund? THANX

hristijankrstev
1 year ago
9 months ago
1
Premium

hey @Footygamer  i forgot to cancel my subscription and nobody advice me that i will be charged automatically, and i been charged twice. I dont need anymore to be the premium member here so you can cancel that, but please i need a refund and i been charged twice for the subscription. Im in very big money crisis and my bank account is already below zero so please cancel this for me and give me my refund. I tried to contact you on paypal email but didnt get any response. Thanks in advance

Footygamer
15 years ago
6 hours ago
14,689

Done for both of you 🙂

Pie
12 years ago
10 hours ago
121
Premium

Same for me.

completely forgot I had a premium subscription until I was informed by a notification from PayPal that a payment had been made.

can it be refunded please.

 

many thanks in advance.

kingrobbo
12 years ago
53 minutes ago
10,278
By Pie 09 May 2021 - 20:18 PM UTC 

Same for me.

completely forgot I had a premium subscription until I was informed by a notification from PayPal that a payment had been made.

can it be refunded please.

 

many thanks in advance.

 

you needed to tag the site admin @Footygamer  Ive done it for you

Pie
12 years ago
10 hours ago
121
Premium

@Footygamer  any update on this? No refund has been made as of yet. Thank you.

Jamie Wilkinson
9 years ago
1 week ago
9
Premium

Hi, I emailed [email protected] as well as PM'd you @Footygamer but I haven't received a response as of yet. Could I please get a refund for the recurring payment that was taken out on May 12th? Cheers.

Footygamer
15 years ago
6 hours ago
14,689

Done and done 🙂

rykiferreira
1 year ago
7 months ago
4
Premium

Hey @Footygamer just PM'd you, similar situation for me. Could I please get a refund as well? Thanks! 

rykiferreira
1 year ago
7 months ago
4
Premium
By rykiferreira 31 May 2021 - 16:21 PM UTC 

Hey @Footygamer just PM'd you, similar situation for me. Could I please get a refund as well? Thanks! 

 

@Footygamer Any update on this pls? Thank you! 

FM2010OP
1 year ago
2 weeks ago
3
Premium

@Footygamer I would like to cancel the renewing of my annual Premium Membership.I paid as a guest so can't stop it.Please renew any recent payments please as I forgot I had the account.

Could you please reply by email to confirm this has occurred.

Thanks in advance

Please can this be done ASAP thanks

KONSTANTINOS LIOPETAS
4 years ago
5 months ago
1
Premium

@Footygamer I had subscribed to the premium membership a couple of years ago but I have forgotten that it was a yearly subscription with auto-renewal. I had subscribed via Paypal and I just canceled there the autorenewal. 

 

But I would also like to cancel this year's subscription and get a refund, as I don't use/need the services and I don't play FM anymore. I just forgot about the auto-renewal of the subscription.

 

Thans in advance. Let me know if any other information is needed.

b4cher
7 years ago
3 weeks ago
1
Premium

Hey @Footygamer  I just sent y'all an e-mail which was provided at paypal. I wasn't aware this was an auto-renewal subscription and would kindly asked for a refund as well; I'll probably be back for FM23 tho 😛 . If you need any additional info let me know. Thanks in advance. 

LGalassi
7 years ago
1 day ago
52

Hello @Footygamer, I forgot about my active subscription and last month I was charged for another year. Since I am not currently playing FM I'd like to ask for a refund if possible. My country's currency is currently very devalued so the subscription was very expensive for me, but as soon as possible I will buy the premium membership again. I also tried sending an e-mail to the address provided at paypal.

Thanks in advance.

FM2010OP
1 year ago
2 weeks ago
3
Premium
By FM2010OP 14 August 2021 - 06:17 AM UTC 

@Footygamer I would like to cancel the renewing of my annual Premium Membership.I paid as a guest so can't stop it.Please renew any recent payments please as I forgot I had the account.

Could you please reply by email to confirm this has occurred.

Thanks in advance

Please can this be done ASAP thanks.  

 

N.B   Weeks  later yer I am still premium can you please cancel this subscription

 

 

lukaromark
9 years ago
3 months ago
1
Premium

Hi I was charged when I should not have been and nor was I aware I would be, I have never authorised this recurring payment to be made. Please could be I be refunded the £10 as I need to prioritise what I spend in these times. My paypal transaction ID is 7S15093443152932M.

 

Thank you for the refund 🙂 

 

@Footygamer 

Footygamer
15 years ago
6 hours ago
14,689

Hey guys just a reminder you can pause/cancel your subscriptions yourselves here: https://sortitoutsi.net/shop 

LGalassi
7 years ago
1 day ago
52
By Footygamer 04 October 2021 - 02:06 AM UTC 

Hey guys just a reminder you can pause/cancel your subscriptions yourselves here: https://sortitoutsi.net/shop 

 

@Footygamer Where can I ask for a refund? I was unaware of the recurring payment and canceled as soon as I was charged.

redeye19711
2 years ago
1 month ago
1

@Footygamer Hello, I'm sure you can see from my profile, but I haven't even been on the site for almost a year or used any services and I was surprised to see a new subscription payment go out today from paypal. I have now cancelled the recurring payment (which I wasnt aware was set up), but would kindly ask you to refund me the money for this forthcoming year. Many thanks.

LGalassi
7 years ago
1 day ago
52

@Footygamer I'm in a similar situation as the friend of the previous comment.

Footygamer
15 years ago
6 hours ago
14,689

Should also be sorted 🙂 

Andrew1233333
1 year ago
1 month ago
1

Hello. @Footygamer. Would it be possible to get a refund on my recent automatic renewal?

Footygamer
15 years ago
6 hours ago
14,689

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