the real maven
5 years ago
2 months ago
11
By kingrobbo 16 November 2022 - 16:04 PM UTC 

Did you read the opening post? 

FYI you are showing as a premium member 

 

 

your advice to using this thread doesnt work it seems. on PayPal he is asking for contacting him via Email before opening a case. Email didn't get a response, neither did my post on this thread and neither did my pm. 3 ways into a dead end.

kingrobbo
13 years ago
53 minutes ago
10,894
By the real maven 17 November 2022 - 09:54 AM UTC 

your advice to using this thread doesnt work it seems. on PayPal he is asking for contacting him via Email before opening a case. Email didn't get a response, neither did my post on this thread and neither did my pm. 3 ways into a dead end.

 

I am not the site admin 

 

And my reply you quoted was to another user whose issue I resolved 

 

I hope your issue will be resolved soon too but I can't assist with that

 

As regards the advice in the opening post that remains until the site admin changes/ clarifies it

2002robertedwards
5 years ago
1 month ago
4

How do I cancel premium subscription?


Hi I'm wondering if anyone could help me, I forgot to cancel my premium subscription last year and got billed the £10 a few days ago. How do I cancel it to ensure the Same thing diesnt happen again next year? Or if someone could do it for me that'll be amazing. Cheers.

John Dane
10 years ago
1 month ago
1
Premium

@Footygamer renewed my subscription on nov 5th but still not able to download as premium member. Can you fix it, please?

kingrobbo
13 years ago
53 minutes ago
10,894
By John Dane 24 November 2022 - 14:24 PM UTC 

@Footygamer renewed my subscription on nov 5th but still not able to download as premium member. Can you fix it, please?

 

Done

2002robertedwards
5 years ago
1 month ago
4
By 2002robertedwards 18 November 2022 - 00:33 AM UTC 

How do I cancel premium subscription?


Hi I'm wondering if anyone could help me, I forgot to cancel my premium subscription last year and got billed the £10 a few days ago. How do I cancel it to ensure the Same thing diesnt happen again next year? Or if someone could do it for me that'll be amazing. Cheers.

Thanks for getting back to me guys👍🏻

 

Ryan Brown83
1 year ago
2 months ago
1
Premium

Hi,

I have just cancelled my subscription which renewed on 22nd November 2022, I mistakenly forgot to cancel it, is there any chance of a refund @Footygamer

Thank you.

kingrobbo
13 years ago
53 minutes ago
10,894
By 2002robertedwards 25 November 2022 - 08:48 AM UTC 

Thanks for getting back to me guys👍🏻

 

You need to tag the site admin

Read the first post 

And FYI your shop orders history which you can check states you have never been a premium member 

2002robertedwards
5 years ago
1 month ago
4
By kingrobbo 27 November 2022 - 08:41 AM UTC 

You need to tag the site admin

Read the first post 

And FYI your shop orders history which you can check states you have never been a premium member 

 

Ok I still got charged for this year tho?

kingrobbo
13 years ago
53 minutes ago
10,894
By 2002robertedwards 27 November 2022 - 12:12 PM UTC 

Ok I still got charged for this year tho?

 

Read the opening post clearly tag the site admin 

2002robertedwards
5 years ago
1 month ago
4

@Footygamer  i got charged for premium membership a couple of weeks ago because I forgot to cancel it when I stopped playing the game, can someone cancel it for me or at least let me know how to, that would be great

Drafter
4 years ago
51 minutes ago
33,594
By 2002robertedwards 27 November 2022 - 16:46 PM UTC 

@Footygamer  i got charged for premium membership a couple of weeks ago because I forgot to cancel it when I stopped playing the game, can someone cancel it for me or at least let me know how to, that would be great

 

Have you checked this? https://sortitoutsi.net/shop/search

kingrobbo
13 years ago
53 minutes ago
10,894
By BramNUFC 27 November 2022 - 17:00 PM UTC 

Have you checked this? https://sortitoutsi.net/shop/search

 

I have told him twice to read the opening post which covers this

rh1991
1 year ago
1 hour ago
1
Premium

Hi, I paid for premium on Nov 29th, but it's still not showing up when I go to file downloads and keeps asking me to support still, can this be sorted please?

weeniehutjr
4 years ago
48 minutes ago
4,966
By rh1991 02 December 2022 - 12:39 PM UTC 

Hi, I paid for premium on Nov 29th, but it's still not showing up when I go to file downloads and keeps asking me to support still, can this be sorted please?

I've activated the premium status for your account now - it was showing as already activated in your shop order but for some reason didn't update on your profile.

 

Also (as a reminder to everyone and not just you), please remember to tag the site admin (@Footygamer) for issues with premium membership.

Beringer_DK
6 years ago
2 months ago
6
Premium

@Footygamer 

 

I have been a premium membership member for several years…, and I paid the last time on november 8th, and have a subscription…, but now it is gone, for some reason…, and I can't even download my files…

kingrobbo
13 years ago
53 minutes ago
10,894
By Beringer_DK 04 December 2022 - 01:46 AM UTC 

@Footygamer 

 

I have been a premium membership member for several years…, and I paid the last time on november 8th, and have a subscription…, but now it is gone, for some reason…, and I can't even download my files…

 

I've updated your membership 

Beringer_DK
6 years ago
2 months ago
6
Premium
Invhunter
7 years ago
2 weeks ago
4
Premium

Hi I paid for premium membership just now but when i'm tyring to download files it just wants me to get premium again..

Can somebody please update my membership?

Thanks in advance..

kingrobbo
13 years ago
53 minutes ago
10,894
By Invhunter 12 December 2022 - 20:11 PM UTC 

Hi I paid for premium membership just now but when i'm tyring to download files it just wants me to get premium again..

Can somebody please update my membership?

Thanks in advance..

 

the opening post does state this can take up to a few hours

 

I will see if your shop order is active if so I will upgrade your status

kingrobbo
13 years ago
53 minutes ago
10,894
By Invhunter 12 December 2022 - 20:11 PM UTC 

Hi I paid for premium membership just now but when i'm tyring to download files it just wants me to get premium again..

Can somebody please update my membership?

Thanks in advance..

 

done😉

Invhunter
7 years ago
2 weeks ago
4
Premium
By kingrobbo 12 December 2022 - 20:29 PM UTC 

done😉

 

Thank you for the quick response. 🙂

kingrobbo
13 years ago
53 minutes ago
10,894

@JungeJova  read the opening post here it covers your question, why are you PMing me?

 

also as I see it your premium membership expired according to your shop orders so you shouldn't still be showing as a premium user

@Footygamer  FYI

cyroh
6 years ago
2 days ago
1

Hello,

 

I haven’t played FM in a while and I completely forgot I had a recurring subscription here until I got charged. Would it be possible to get a refund, seeing as I have no use for the site right now? Thanks! @Footygamer 

Footygamer
16 years ago
3 hours ago
29,567
chocapic97
1 year ago
2 hours ago
2
Premium

Hi,

 

Forgot it was a recurring subscription and didn't cancel in time. May I have a refund? Last time I used the site it was February 2022 I think, so one year ago. I'm looking forward to play again in the future but can't make time right now.

 

Thanks.

kingrobbo
13 years ago
53 minutes ago
10,894
By chocapic97 08 February 2023 - 12:16 PM UTC 

Hi,

 

Forgot it was a recurring subscription and didn't cancel in time. May I have a refund? Last time I used the site it was February 2022 I think, so one year ago. I'm looking forward to play again in the future but can't make time right now.

 

Thanks.

 

Tagged site admin for you @Footygamer 

chocapic97
1 year ago
2 hours ago
2
Premium
By kingrobbo 08 February 2023 - 16:42 PM UTC 

Tagged site admin for you @Footygamer 

 

Thanks, completely missed that.

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