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i became premium member yesterday but i cant download logo megapacks whats the problem?
For some reason your profile didn't update after your shop order - I manually marked your premium status as active so you should be able to download packs directly now 👍
I have Purchased the premium membership but it hasn't given me the benefits and keeps telling me to sign up and pay again. plz help
You should now have premium status 🙂
@Zangor Absolute Hero, thank you friend.
Hi I thought I cancelled my recurring subscription a while back but have noticed I didn't and have had a payment come out is there any chance of a refund please? @Footygamer
Hey @Footygamer I set up my premium subscription but I only want it for this year. I paid as guest through PayPal and it says to contact sortitoutsi to cancel the recurring payment, so how can I do this?
You can pause your payments at https://sortitoutsi.net/shop
Hello😊 I’ve read other threads here. Are there any problems with downloading the megapack when you sign up for premium? I obviously need that + all changes. Thanks! @kingrobbo @Footygamer @mons @Rowan
Tried buying Premium access. Can you check if it went through?
Anyone alive here to respond?
FYI I am just checking forum and saw this I received no notification so something is wrong
as regards your order nothing shows on your account, so you will have to wait until footygamer can resolve this, I will link this in the staff room so he is aware
@kingrobbo Thanks! Please let me know if nothing pops up. I can try again tomorrow :-)
@kingrobbo and @Footygamer seems to be working just fine when I tried again today. Got PayPal confirmation this time. thank you for reaching out.
Take care and happy easter :-)
Glad it's sorted
Just got the premium membership a bit more than an hour ago, and while it says it's active in “Shop Orders”, I can't access the premium downloads yet.
Can anyone help out?
I'm trying to sign up for the premium membership with PayPal but it doesn't work
I contacted my bank and PayPal, everything is fine
is there another way to pay ?
I got charged twice on premium. on paypal @Footygamer
Read opening post it's covered there
also you are asked to tag the site admin which I will do for you now if you are having issues @Footygamer