Footygamer
15 years ago
2 hours ago
14,442
By Harry Redman 10 October 2021 - 19:22 PM UTC 

@Footygamer been billed twice for my premium subscription, can i be refunded??

 

Sorry about that. Should be refunded now 🙂

XtremeX10X
9 years ago
4 days ago
2
Premium

@Footygamer My premium membership expired in June and renewal payments failed due to an expired card, despite this my profile still has a premium badge and i can't reactivate payments. I'd like to renew my subscribtion so any help would be greatly appreciated. Cheers

liblacoste
5 years ago
3 weeks ago
6

@Footygamer  i have a problem with my premium account, when i will download something, then comes the site with “SIGN UP FOR PREMIUM MEMBERSHIP NOW”

 

kingrobbo
12 years ago
48 minutes ago
10,143
By liblacoste 16 October 2021 - 14:49 PM UTC 

@Footygamer  i have a problem with my premium account, when i will download something, then comes the site with “SIGN UP FOR PREMIUM MEMBERSHIP NOW”

 

 

Your account doesn't show any premium membership activation When did you purchase it?

liblacoste
5 years ago
3 weeks ago
6
By kingrobbo 16 October 2021 - 16:38 PM UTC 

Your account doesn't show any premium membership activation When did you purchase it?

 

i purchase it at 30.08.2021 pay with paypal

kingrobbo
12 years ago
48 minutes ago
10,143
By liblacoste 16 October 2021 - 17:05 PM UTC 

i purchase it at 30.08.2021 pay with paypal

 

can you check via your paypal account that the payment was made, and not cancelled/stopped while you wait for @Footygamer  to reply, as your account shows nothing mate

kingrobbo
12 years ago
48 minutes ago
10,143
By XtremeX10X 16 October 2021 - 12:22 PM UTC 

@Footygamer My premium membership expired in June and renewal payments failed due to an expired card, despite this my profile still has a premium badge and i can't reactivate payments. I'd like to renew my subscribtion so any help would be greatly appreciated. Cheers

 

thanks for your honesty mate👍 IMO you deserve a free subscription due to this😁

liblacoste
5 years ago
3 weeks ago
6
By kingrobbo 16 October 2021 - 18:29 PM UTC 

can you check via your paypal account that the payment was made, and not cancelled/stopped while you wait for @Footygamer  to reply, as your account shows nothing mate

 

I check it mate, nothing cancelled or stopped. Can I send u transferred number And u check it by PayPal ? 

kingrobbo
12 years ago
48 minutes ago
10,143
By liblacoste 16 October 2021 - 18:50 PM UTC 

I check it mate, nothing cancelled or stopped. Can I send u transferred number And u check it by PayPal ? 

 

I am not the site admin I cant assist  only footygamer deals with that

Footygamer
15 years ago
2 hours ago
14,442
By XtremeX10X 16 October 2021 - 12:22 PM UTC 

@Footygamer My premium membership expired in June and renewal payments failed due to an expired card, despite this my profile still has a premium badge and i can't reactivate payments. I'd like to renew my subscribtion so any help would be greatly appreciated. Cheers

 

Ha that's a nice bug complaint to have. I've disabled your premium and you can sign up again now 🙂

Footygamer
15 years ago
2 hours ago
14,442

@liblacoste Can you please PM me your paypal email address? I can't find anything with your registered email address.

XtremeX10X
9 years ago
4 days ago
2
Premium
By Footygamer 25 October 2021 - 02:34 AM UTC 

Ha that's a nice bug complaint to have. I've disabled your premium and you can sign up again now 🙂

 

Cheers mate 👍🏻

JordanMilly
5 years ago
7 hours ago
14
Premium

@Footygamer My premium expired last week and the automatic payment from Paypal failed due to my debit card having expired and been replaced, but I still have the Premium badge and the site wasn't allowing me to restart payments. Any chance you could take a look and disable premium so I can restart it?

kingrobbo
12 years ago
48 minutes ago
10,143
By JordanMilly 28 October 2021 - 12:35 PM UTC 

@Footygamer My premium expired last week and the automatic payment from Paypal failed due to my debit card having expired and been replaced, but I still have the Premium badge and the site wasn't allowing me to restart payments. Any chance you could take a look and disable premium so I can restart it?

 

Hi I will disable it for you if you want

kingrobbo
12 years ago
48 minutes ago
10,143

Done 

And thanks for your honesty 👍

JordanMilly
5 years ago
7 hours ago
14
Premium
By kingrobbo 28 October 2021 - 12:42 PM UTC 

Done 

And thanks for your honesty 👍

 

No worries, it's worth it to support the site!

kingrobbo
12 years ago
48 minutes ago
10,143
By JordanMilly 28 October 2021 - 12:45 PM UTC 

No worries, it's worth it to support the site!

That was fast your a premium member again lol 

Thanks again it is appreciated 

 

step2dan
5 years ago
2 weeks ago
1
Premium

@Footygamer  Hey, purchased premium membership but doesn't seem to show on my account. Paypal email was different to account email so I updated account to match but still doesn't seem to be there.

 

Edit: Issue is now resolved!

Shearer9
11 years ago
1 day ago
1
Premium

@Footygamer Hi, I have purchased a premium membership but it isn't showing on my account.

 

Please would you be able to look at this for me?

 

Thanks

Dudical
6 years ago
1 week ago
8
Premium

*Edit, my account is now premium, thanks! Have a good year!

 

Hello @Footygamer 

Just purchased and paid for the premium membership.

Not sure if it applied to my account. PayPal:

Transaction ID: 1HW4435062238802D

Let me know what additional information you may need.

Think I had a similar issue a few years ago where I possibly had two accounts tied to a single email.

 

Thanks!

 

Joakim Rønneberg
1 year ago
1 day ago
3
Premium

Hello @Footygamer !
I bought the premium membership 2 hours ago, and it didnt go through as my paypal e-mail is different from my sortitoutsi e-mail… I tried to change so that the two e-mails matched, and bought another premium membership after i changed the sortitoutsi e-mail to match my paypal e-mail. Still yet to have my premium mebmership activated, paid 20 gbp.. Is there any way for you to help activate my membership?
Transaction ID´s:
54W339576S732925E
32Y46807HB3109451

Thanks!

Edwardsmac2002
1 month ago
1 week ago
3
Premium

Hi I've just payed for premium membership but it's still telling me to apply for it. All I want to do is download the logos for my game but I don't wanna be doing it from here if you guys are gunna try and pull. fast one on me

Paul Hancock
3 weeks ago
3 weeks ago
2
Premium

@Footygamer purchased premium but hasn't gone onto my account yet.

 

Transaction ID:  9F616732316439133

 

Please could you have a look and let me know if you need any more details to activate?

 

Thanks

kingrobbo
12 years ago
48 minutes ago
10,143
By Joakim Rønneberg 12 November 2021 - 16:54 PM UTC 

Hello @Footygamer !
I bought the premium membership 2 hours ago, and it didnt go through as my paypal e-mail is different from my sortitoutsi e-mail… I tried to change so that the two e-mails matched, and bought another premium membership after i changed the sortitoutsi e-mail to match my paypal e-mail. Still yet to have my premium mebmership activated, paid 20 gbp.. Is there any way for you to help activate my membership?
Transaction ID´s:
54W339576S732925E
32Y46807HB3109451

Thanks!

 

You are showing as a premium member

kingrobbo
12 years ago
48 minutes ago
10,143
By Paul Hancock 12 November 2021 - 18:19 PM UTC 

@Footygamer purchased premium but hasn't gone onto my account yet.

 

Transaction ID:  9F616732316439133

 

Please could you have a look and let me know if you need any more details to activate?

 

Thanks

 

Pm me proof of payment I can activate it or you can wait for footy 

Cheers

JamesMacPlays
3 weeks ago
3 weeks ago
1
Premium

@Footygamer Hi all just purchased premium , but im still getting the "buy premium" screen when i try to download.

Transaction ID:  7X089747097347934

mscu90
3 weeks ago
2 weeks ago
1
Premium

@Footygamer Hi, just purchased premium but not showing on my account. Have noticed my paypal email is different to my email I used to sign up on here so wonder if that might cause an issue? Order number is #341218. Cheers!

mons
15 years ago
40 minutes ago
58,397
By Edwardsmac2002 12 November 2021 - 18:14 PM UTC 

Hi I've just payed for premium membership but it's still telling me to apply for it. All I want to do is download the logos for my game but I don't wanna be doing it from here if you guys are gunna try and pull. fast one on me

 

Premium membership needs to be manually activated by the site owner so that the account details can be confirmed. That can take a few hours and possibly until the owner is online, tagging @Footygamer so that he's aware of this.

 

Edit: moved this to the correct thread 👍

rw096
3 weeks ago
1 week ago
1
Premium

@Footygamer Hello, i just bought the premium membership but looks like it haven´t worked. Could you please check by time or tell we what to do to verify to you?

Greetings

kingrobbo
12 years ago
48 minutes ago
10,143

can users be aware it can take a few hours for it to become active so just be patient

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