kingrobbo
12 years ago
1 hour ago
10,603
By TomNewington 03 March 2022 - 20:56 PM UTC 

Can my auto renewal please be cancelled. Thankyou

moved to the pinned thread dealing with this

read the opening post and follow

cheers

 

Marco Busch
1 month ago
1 month ago
1
Premium

Hey guys, i just tried to sign up for the premium membership. But i can´t complete it. I try to log in to my paypal account and after the password, i get an error. “Entschuldigung Leider ist ein Fehler aufgetreten.” I have tried it five times now, but it doesn´t work. Are there any known bugs, @Footygamer ?

Tudor1337
4 weeks ago
16 hours ago
3
Premium

Hello @Footygamer 

 

i ordered premium membership yesterday to download facepacks, logos, etc. I already payed 10 GBP via paypal.

 

Then i canceled the yearly abonement in paypal and on your site. Now the problem is, that i don't have access to the premium account right now (after not even a day).

I bought the abonement to have acces to it for a year. Please help me to get the premium account again for that year.

 

Best regards

Footygamer
16 years ago
44 minutes ago
15,009

Sorry about that @Tudor1337   

 

I enabled your premium now and will investigate what happened. 

mattrano
2 weeks ago
1 day ago
6
Premium

Hi @Footygamer  

 

I accidently cancelled the subscription and then tried clicking reactivate and it says ‘Reactivation failed for an unknown reason!’. Would you be able to help? 

 

I think I might've posted this in the wrong forum before, but I think I'm on the right one now.

 

Thanks,

Footygamer
16 years ago
44 minutes ago
15,009

I'm pretty sure it worked the first time but it looks like you clicked it multiple times and it got confused. It looks reactivated now.

mattrano
2 weeks ago
1 day ago
6
Premium
By Footygamer 03 May 2022 - 12:58 PM UTC 

I'm pretty sure it worked the first time but it looks like you clicked it multiple times and it got confused. It looks reactivated now.

 

Thank you 🙂

sweetmaryjane
11 years ago
2 weeks ago
1

@Footygamer Hi there, I signed up and paid for the premium membership on 30 November 2021. I just changed to a new computer and now I cannot seem to download the facepacks using the premium membership. Kindly advise. thanks!

Transaction ID: 9G894276HM984604K
Footygamer
16 years ago
44 minutes ago
15,009
By sweetmaryjane 05 May 2022 - 02:40 AM UTC 

@Footygamer Hi there, I signed up and paid for the premium membership on 30 November 2021. I just changed to a new computer and now I cannot seem to download the facepacks using the premium membership. Kindly advise. thanks!

Transaction ID: 9G894276HM984604K

Normally this means you have two accounts by accident and the membership is associated with another account.

 

You can type your Paypal email into the bottom of this page to check: https://sortitoutsi.net/shop 

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