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kingrobbo
moved to the pinned thread dealing with this
read the opening post and follow
cheers
Marco Busch
Hey guys, i just tried to sign up for the premium membership. But i can´t complete it. I try to log in to my paypal account and after the password, i get an error. “Entschuldigung Leider ist ein Fehler aufgetreten.” I have tried it five times now, but it doesn´t work. Are there any known bugs, @Footygamer ?
Tudor1337
Hello @Footygamer
i ordered premium membership yesterday to download facepacks, logos, etc. I already payed 10 GBP via paypal.
Then i canceled the yearly abonement in paypal and on your site. Now the problem is, that i don't have access to the premium account right now (after not even a day).
I bought the abonement to have acces to it for a year. Please help me to get the premium account again for that year.
Best regards
Footygamer
Sorry about that @Tudor1337
I enabled your premium now and will investigate what happened.
mattrano
Hi @Footygamer
I accidently cancelled the subscription and then tried clicking reactivate and it says ‘Reactivation failed for an unknown reason!’. Would you be able to help?
I think I might've posted this in the wrong forum before, but I think I'm on the right one now.
Thanks,
Footygamer
I'm pretty sure it worked the first time but it looks like you clicked it multiple times and it got confused. It looks reactivated now.
mattrano
Thank you 🙂
sweetmaryjane
@Footygamer Hi there, I signed up and paid for the premium membership on 30 November 2021. I just changed to a new computer and now I cannot seem to download the facepacks using the premium membership. Kindly advise. thanks!
Footygamer
Normally this means you have two accounts by accident and the membership is associated with another account.
You can type your Paypal email into the bottom of this page to check: https://sortitoutsi.net/shop