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mons commented on: Facepacks Release thread - NO REQUESTS
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A new version of our data update was released with 117655 changes from 414 contributors.
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kingrobbo commented on: Data Fix advise please
Discussion
I paid for it about 8 hours ago, as of now, still can't access the premium member stuff.
I'm not quite sure how you managed it but you've managed to register for two accounts with the same username and email address and the subscription is associated with your other account I'll get it sorted out for you.
By Rob | Permalink | On 16 December 2012 - 18:51 PM
I'm not quite sure how you managed it but you've managed to register for two accounts with the same username and email address and the subscription is associated with your other account I'll get it sorted out for you.


Cheers! I'm not sure either...
Hi.

I have signed up for a premium account but cannot download the cutout facepack as the page for the download wont load??

I have been trying loads of times, if i log out and log in with a non-premium account the page loads and asks me to upgrade or download via the links.... if i log in with my premium account it wont let me get to this page?!!

HELP

Jack
Seems to work fine for me and others. Can you take a screenshot of the error you're seeing or describe in more detail what's happening?
Just a question, presumably cancelling the subscription on Paypal now the payment has gone through (i.e. not leaving it set to autorenew this time next year) won't affect my access here?
Thought so, cheers.
Ive just paid for a premium membership and it still isn't allowing me to access the downloads
Can you give more info? Looks like you've got the little badge under your name. Maybe a screenshot of any errors you're getting or anything?
I just paid for premium membership but still cant get the premium stuff. please help
I just paid for premium membership but still cant get the premium stuff. please help
IT wont let me pay for premium membership. I had it before.
Any ideas why?

Thanks
Hi Rob,

Just paid the membership there but still not been activated.

Can you activate it for me please mate,

Cheers
just payed for the premium membership but its not activated. please help
just payed for the premium membership but its not activated. please help


There seems to be a bit of delay at the moment, others who have said similar have since had it activate...

I'm sure @Rob will look into what is causing the delay when he is next on.
Sometimes you have to stand in the shadows; to see the light.

Hi,

my premium does not work yet. Does it take a few hours to activate?

cheers
Sorry our server has an error please allow 30-60 minutes it's being fixed right now
Hi,

I purchased premium membership back in March 2019 and it worked back then but right now it isn't showing I'm a premium member. Could you please help and reactivate my membership?

Thank you
Hi,

I purchased premium membership back in March 2019 and it worked back then but right now it isn't showing I'm a premium member. Could you please help and reactivate my membership?

Thank you

@Footygamer
Hi,

I purchased premium membership back in March 2019 and it worked back then but right now it isn't showing I'm a premium member. Could you please help and reactivate my membership?

Thank you

It doesn't look like you ever had membership with this account, this usually happens because you may have more than one account under two different email addresses. If you pm me your paypal email address I can look into it more
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