FM19 Mobile - unable to start

Hello
unfortunately I have the following problem:
I downloaded the Football Manager 2019 Mobile for my tablet. Unfortunately, the following error message appears when starting the app:

„FM19 Mobile unable to start

Could not verify licence with Google Play Store. Please ensure you have an official copy of the Game and Check your connection to Play Store. If you received this message in error, please contract Sega Customer support including your Google Play Receipt ID and the following reference number: [email protected] Android Device ID: 7aef64511d404c3a (2019-01-14 15:58, 1)

I would be very happy if you helped me to fix the error message and start the game.

what is wrong?

I have Android 5.0 Lollipop on a Galaxy Tab - TS530?!

Can anyone help me pls.

P.s. Sorry for my english

Did you buy the game at all? If so you should probably contact SI either on mail or on their forum.