Ask agent about availability No Longer There??

Can anyone help me? I've just started a save with Lille, and when i go to a player i'm interested in buying, all i can do is add him to shortlist or make an offer? There is no option for finding out his demands. 

Maybe: 

https://community.sports-interactive.com/forums/topic/569885-ask-the-agent/

cheers mate, i found out it was a transfer embargo