Crash Dump .. got the hump.

Hello,

I keep getting a crash dump error in mid-August, and i've fully uninstalled the game, re-installed (twice), and followed the Si guidance below -

I just cannot get past August, with any team, or in any game. Really really stuck, and i need help!

BTW, the graphics rating for my graphics has went from 5 stars to 2 stars - could there be a clash here? I've tried changing from GPU assisted rendering to software, too.

Thanks for any help .. i'm a sad panda

"Can you please try deleting your settings files as shown here - http://www.sigames.com/faq/fm13.php?id=69

Then reverifying your cache as shown here - http://www.sigames.com/faq/fm13.php?id=83

Finally try changing from GPU rendering as explained here? - http://www.sigames.com/faq/fm13.php?id=86";