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Game gets stuck in highlights mode??

17,288 10

Riyaz Rajan

11 years ago

2 hours ago

Premium

11 Nov 2017 09:53:03

Anyone else experiencing issues with the full version of the game? I have been playing on the beta version for the past two weeks and didn’t have an issue...updated it to the full game and started a new season with Liverpool but during my first Pre season match whenever the ball goes out of play it just freezes and takes me to the highlight screen but nothing else happens...I can make tactical changes, go to another screen but then the match doesn’t progress...I’ve paused it and unpaused it but nothing!...please help!

VP.

14 years ago

4 months ago

25,271

11 Nov 2017 10:45:09

Try updating your drivers.

How to update my Graphics Card Drivers

The majority of graphics card websites have 'auto-checkers' which can scan your system and find the correct card. They can be found here for the following makes:

AMD/ATI - http://support.amd.com/us/gpudownload/pages/index.aspx
Intel - http://downloadcenter.intel.com/
Nvidia - http://www.nvidia.com/download/index.aspx?lang=en-us

If you have the knowledge, we'd suggest using the manual download and install over the auto-checker, so if you know your exact graphics card make and the OS you are running, please enter in your details and find the latest drivers.

Bear in mind some laptops will have both Intel and an AMD or Nvidia driver, so remember to update them both when completing this process.

Once you’ve updated to the latest drivers and restarted your system you should be running the latest drivers available.

If you’re unsure about which card you have installed, please check your system manufacturers website.

Riyaz Rajan

11 years ago

2 hours ago

Premium

11 Nov 2017 12:30:47

It’s not the drivers...I’m running it on a Mac book pro ans the beta version was absolutely fine and had no issues...OS all up to date and running Sierra as in screen shot.

Attachments

Screen Shot 2017-11-11 at 12.41.03.png (225.78 KiB)

VP.

14 years ago

4 months ago

25,271

11 Nov 2017 13:20:15

By Riyaz Rajan | On 11 November 2017 - 12:30 PM GMT

It’s not the drivers...I’m running it on a Mac book pro ans the beta version was absolutely fine and had no issues...OS all up to date and running Sierra as in screen shot.

Ah ok, sadly i know zero about MAC's, have you posted on the SI Forum? https://community.sigames.com/forum/583-crashes-and-technical-issues-pc/

Grantdawg

12 years ago

7 years ago

11 Nov 2017 17:30:16

I have had the same problem with Windows 10. Graphics card completely up to date.

Grantdawg

12 years ago

7 years ago

11 Nov 2017 17:46:51

I'll further update the info on this. The first match I played since live went fine. The second match (a friendly if that may matter) when the ball went out of bounds, it would start showing the highlights in "replay" mode. The first time I hit skip, and the game went on. The second time, I didn't skip it. It played on for awhile, then it went back to the standard match screen, but the highlight pop up box stayed up. It didn't respond to any input, and the game play froze at that point. I closed the program, and returned to the save point to try and play the game again. This time I turned off replays once I entered the match. The game is playing through, but every throw in, the game starts to go into highlight mode, but then goes back to the match info screen and plays.

Grimnir

16 years ago

6 months ago

2,727

11 Nov 2017 19:58:14

By Grantdawg | On 11 November 2017 - 17:46 PM GMT

I'll further update the info on this. The first match I played since live went fine. The second match (a friendly if that may matter) when the ball went out of bounds, it would start showing the highlights in "replay" mode. The first time I hit skip, and the game went on. The second time, I didn't skip it. It played on for awhile, then it went back to the standard match screen, but the highlight pop up box stayed up. It didn't respond to any input, and the game play froze at that point. I closed the program, and returned to the save point to try and play the game again. This time I turned off replays once I entered the match. The game is playing through, but every throw in, the game starts to go into highlight mode, but then goes back to the match info screen and plays.

Just experienced exactly this! Annoying! Tried everything but found no way to continue

EDIT: Looking through the SI forums, one possible solution is:

"The workaround for this one is easy enough though; on the bar at the top of the screen that shows you where the goals and cards etc are, scroll back on it and it will replay from where you scroll to.

Press skip and it takes you to the current minute and the clock's running again."

I'll give it a go when it happens again and let you know.