Any Suggestions greatly Appreciated

Sorry if this is in the wrong place but im quite new to FM. To cut a long story short i got a new good laptop in the sales last year, about a month ago something went wrong, anyway just received it back and all my saved games and FM24 files are all gone. So I Downloaded it all again, then went and downloaded from this site 5 or 6 of the add ons as well as a skin. Before laptop had a problem  i downloaded free Winrar tool and had no issues unzipping the Face packs, Kits etc, nothing took particularly long, This time when i re-downloaded Winrar  it took over or well over an hour just to get to 3% probably a lot longer , and not just on the face packs, it seems to have stuck there, i tried pressing pause and then restart, also downloaded free 7zip but when i right click on file or show more options there is no option for 7 zip at all?  I desperately want to install all the add ons. Be grateful if anyone can help

i have managed to install the smaller files, i just need Logos and Face packs, its the big files that wont unzip. i have deleted winrar and installed 7zip both having the same problem, so i went back to winrar, i have also turned off VPN and my internet security. saw a video on Youtube about Winrar it said try and change something on settings but couldnt find that anywhere. ive gone onto computer settings but cant find anything that would possibly alter things. eveytime i press pause and then unpause the green bars start increasing but then they stop again. So desperate to start playing. Lol. Thanks again if anyone can shed any light on the matter