mohahoms - Comments

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#881471 ALL Issues with premium membership including cancelling- post here[read the opening post before posting]
mohahoms
1 year ago
1 week ago
2
#881319 ALL Issues with premium membership including cancelling- post here[read the opening post before posting]
mohahoms
1 year ago
1 week ago
2

Hi @Footygamer 

I hope you're doing well. I'm reaching out because I made a mistake when subscribing — I accidentally purchased the Premium subscription instead of the Data Update plan, which was what I intended to get.

 

I did download and install a kit file that came with the Premium subscription, however I was not aware that my subscription was still active as I believed I had suspended it beforehand. I want to be fully transparent about this.

 

Would it be possible to process a refund for the Premium subscription so I can subscribe to the correct plan? If the kit file is an issue, I completely understand and you are welcome to deduct one month from the refund.

 

Thank you very much for your help, I really appreciate it!!!

 

 

EDIT: I also want to be honest and mention that I was still waiting for a reply and I ended up continuing to download a few more files in the meantime. I completely understand if you want to deduct more from the refund to account for that. I also tried to suspend the payment but it still kept me the premium subscription.