Devili
4 months ago
4 months ago
3

Devili - Comments

Comments
#866787 ALL Issues with premium membership including cancelling- post here[read the opening post before posting]
Devili
4 months ago
4 months ago
3
29 Jan 2026 15:44:48
By Footygamer 29 January 2026 - 13:24 PM UTC 

I've cancelled the other subscription and refunded the most recent payment from September.

 

When you say most recent purchase, I assume you mean most recent payment from that old subscription, or have you made a new subscription this year on a non deleted account?

 

To your question: It was still reoccurring from the old sortitoutsi account. It was from the same paypal account, but I had changed my paypal address over the years. I saw the refund come through, so that'll work. I can just resubscribe using this new account. Thanks for the help. 

#866743 ALL Issues with premium membership including cancelling- post here[read the opening post before posting]
Devili
4 months ago
4 months ago
3
29 Jan 2026 10:32:24
By Footygamer 28 January 2026 - 23:45 PM UTC 

Are you seeing something like “Deleted Account #XXX” if so what is the ID in the name?

It is possible to recover deleted accounts if you know the email address, just try logging in with that email address.

 

Correct. For the purchase back in 2020 it shows the “Deleted Account #1443838” but it's not showing any more recent purchases made through my current paypal address though it's been on recurring each year since then. I've tried every address I can think of and even searched my own email archives but can't remember what I used. It's likely an address I no longer have. Either way, the purchase from this year doesn't appear to have been associated to any account on this site. 

#866642 ALL Issues with premium membership including cancelling- post here[read the opening post before posting]
Devili
4 months ago
4 months ago
3
28 Jan 2026 16:44:48

I've been on recurring premium subscription since 2020 via paypal, but it looks like my account here got deleted so I just created this new profile. I stopped playing FM a few years back but wanted to continue supporting the site so I left the subscription on. I'd like to try playing again but when I search for my old paypal address here, it shows the order in 2020 associated with my deleted account but when I search on my current paypal address it doesn't show any orders. @Footygamer , I can send you the paypal confirmation emails and also the transaction details from the website. Please let me know what you need to tie that order to this new account. Thanks.