Mariusz Ozga
13 years ago
11 years ago
3

Mariusz Ozga - Comments

Comments
#61762 Should the Premium Memebership be automatically renewable ?
Mariusz Ozga
13 years ago
11 years ago
3
16 Mar 2013 16:04:37
Just to prove its not an imaginary problem...

Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts

Article 4
Prior information
1. In good time prior to the conclusion of any distance contract, the consumer shall be provided with the following information:
(a) the identity of the supplier and, in the case of contracts requiring payment in advance, his address;
(b) the main characteristics of the goods or services;
(c) the price of the goods or services including all taxes;
(d) delivery costs, where appropriate;
(e) the arrangements for payment, delivery or performance;
(f) the existence of a right of withdrawal, except in the cases referred to in Article 6 (3);
(g) the cost of using the means of distance communication, where it is calculated other than at the basic rate;
(h) the period for which the offer or the price remains valid;
(i) where appropriate, the minimum duration of the contract in the case of contracts for the supply of products or services to be performed permanently or recurrently.
2. The information referred to in paragraph 1, the commercial purpose of which must be made clear, shall be provided in a clear and comprehensible manner in any way appropriate to the means of distance communication used, with due regard, in particular, to the principles of good faith in commercial transactions, and the principles governing the protection of those who are unable, pursuant to the legislation of the Member States, to give their consent, such as minors.


Where's the legal note regarding premium membership payments ? Cant find it anywhere on the page.
#61699 Should the Premium Memebership be automatically renewable ?
Mariusz Ozga
13 years ago
11 years ago
3
16 Mar 2013 13:26:27
I find it disturbing that this site establish permanent renewable payment on my PayPal account. Especially, I find it unfair that direct, clear and undisputable information is NOT passed to the customer BEFORE making purchase. I've been informed that I make 'annual premium membership' BUT not clearly enough that it would be renewed every year. Info is passed to customer AFTER she/he makes purchas.

Either make it clear BEFORE purchase or, better still, cancel that. I believe that might pose legal problems...