ChelseaFan257
11 years ago
1 year ago
12
Hey all,

For a few weeks now, I've been unable to download the real names/german national team fix, the cut-out faces megapack (directly; the torrent works) or the metallic logos megapack (neither directly nor via torrent). Whenever I hit them, I get an "Oops!" message from Chrome telling me the link could not be connected to.

The corresponding links for FM 2013 worked fine a month ago, and I was able to download some individual league kit packs for FM 2014. Anyone else have this problem, or solutions to it?

I'm running the latest version of Chrome on Windows 8, if that helps.

Thanks in advance.

Edit: I tried on IE10 as well, still no luck.
edallen2
12 years ago
6 months ago
224
My parents have windows 8 and this happens quite a bit it. Sometimes it takes a couple page refreshes to get the page up. I think chrome has a few issues with being compatible with windows 8.
ChelseaFan257
11 years ago
1 year ago
12
My parents have windows 8 and this happens quite a bit it. Sometimes it takes a couple page refreshes to get the page up. I think chrome has a few issues with being compatible with windows 8.


Thanks for the response, but it has nothing to do with the browser or the OS. I tried the links on IE10 on this PC, on an Android phone, on Chrome on another Windows 7. Still the same result.

Either the link's broken, or there's something up with my account.
Footygamer
18 years ago
5 minutes ago
75,578
Thanks for the response, but it has nothing to do with the browser or the OS. I tried the links on IE10 on this PC, on an Android phone, on Chrome on another Windows 7. Still the same result.

Either the link's broken, or there's something up with my account.

Can you take a screenshot of the error or give an exact copy and paste of it? It's too vague for me to be able to tell what's going wrong at the moment.

Is it only when you try and download?
ChelseaFan257
11 years ago
1 year ago
12
Can you take a screenshot of the error or give an exact copy and paste of it? It's too vague for me to be able to tell what's going wrong at the moment.

Is it only when you try and download?


Yeah the problem occurs only when I'm trying to download. Whenever I try to download the real names fix, the cut-out facepack or the metallic logopack, I get the following message from Chrome after a few seconds:

"Oops! Google Chrome could not connect to us62977184620748879.dynamiccloudserver.info
Did you mean: dynamiccloudserv­er.­info"

On IE, I get the following message:

"This page can't be displayed
•Make sure the web address http://sortitoutsi.net is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes."

I've tried, as I said before, on multiple computers and even my phone, and every time the same thing happened. But some other links I tried, like a couple of individual kitpacks, worked just fine. I also created a free account last night and managed to download the facepack and names fix using the free links, so the problem seems to be with this Premium account.
Footygamer
18 years ago
5 minutes ago
75,578
It won't be anything to do with your account specifically it will be something to do with your computer or connection. But I will continue to try and look into it.

Do have use any sort of VPN?

Who is your internet provider?

What sort of firewall are you using?
ChelseaFan257
11 years ago
1 year ago
12
It won't be anything to do with your account specifically it will be something to do with your computer or connection. But I will continue to try and look into it.

Do have use any sort of VPN?

Who is your internet provider?

What sort of firewall are you using?


I'm using the built-in Windows firewall and no VPN. And I'm sure the problem has nothing to do with my computer: as I said, I used a different PC as well as an Android phone. And they are on different networks (both wireless and wired).

However those networks are all run by my university, so I don't know the ISP. The problem could indeed be there, I suppose.
Footygamer
18 years ago
5 minutes ago
75,578
They're not on different networks if it's all University based and i'm sure it's a problem at your end since nobody else is having this problem.

I'm sure there must be some other sort of error code, perhaps in the title in the page, can you give a screenshot so I can see more clearly?
Allan34
11 years ago
4 days ago
9
Premium
I am a premium member and have successfully downloaded face cut outs and logos but unable to download any kits.
Each time I press the download key for any of the kits nothing happens ???
Footygamer
18 years ago
5 minutes ago
75,578
What browser are you using?

Are you sure nothing happens? I imagine something must happen, loading icon on the page etc (I would tell you were but it depends on what browser you're using)
Allan34
11 years ago
4 days ago
9
Premium
I downloaded the face packs and logos from your graphics page but does not work on the kits ?
Footygamer
18 years ago
5 minutes ago
75,578
Like I said you'll have to tell me more.

What browser are you using?

For most browsers when you click a link some sort of loading icon appears, does literally nothing happen or is it just that it loads the same page again?

Can you open the download link in a new tab and tell me what happens or what URL is at the top?
Allan34
11 years ago
4 days ago
9
Premium
Thank you for your prompt response as you suggest it just loads the same page again.
I have tried through google and steam with the same outcome.
The URL is sortitoutsi.net/graphics/Style 7/standard kits.
Footygamer
18 years ago
5 minutes ago
75,578
You're not answering my questions and I really can't help you unless you do.

1) What browser are you using?

2) Can you open the download link in a new tab and tell me what happens or what URL is at the top?
Allan34
11 years ago
4 days ago
9
Premium
The only web browser I use is Google Chrome and it just keeps reloading the same page but was no problem with the faces or logos..
Footygamer
18 years ago
5 minutes ago
75,578
The only web browser I use is Google Chrome and it just keeps reloading the same page but was no problem with the faces or logos..

And what about the other question about what url is at the top when you open it in a new tab? Or do you mean it opens the same page again?
Allan34
11 years ago
4 days ago
9
Premium
Yes it just keeps reopening the same page and nothing happens
Footygamer
18 years ago
5 minutes ago
75,578
Okay, I really want to help you but you really need to read my comments and respond with what I actually ask for:

what url does it say at the top of your browser
Allan34
11 years ago
4 days ago
9
Premium
I am sorry for being thick here but the only address I can see is sortitoutsi.net
Don't worry I think I will just give this up as a bad job and find another website.
Sorry to waste your time.
Footygamer
18 years ago
5 minutes ago
75,578
I am sorry for being thick here but the only address I can see is sortitoutsi.net
Don't worry I think I will just give this up as a bad job and find another website.
Sorry to waste your time.

Can you take a screenshot or something? You're not even telling me what file it is you're trying to download so I have literally no idea what to test or look at. It may well be an easy fix you just need to tell me what it is you're actually doing

I'm really sorry that you're having problems and I am keen to fix them, other people might be having them as well.
Allan34
11 years ago
4 days ago
9
Premium
The page I am trying to download is Standard 13/14 Nations & League Kits under Standard Kits in FM Graphics.
Footygamer
18 years ago
5 minutes ago
75,578
The page I am trying to download is Standard 13/14 Nations & League Kits under Standard Kits in FM Graphics.

Ah okay, I think I see what's happening. If you'd given me the url in the first place I would have understood.

You are going to this page and clicking the download button at the top right?

https://sortitoutsi.net/uploads/mirrored_images/RuMJ4C9XOVIabznWln0pP252wzchB5l4ovJSMozs.png

That is not a link to download the packs (although I realise now the text should be clearer), it is a link to take you to where you can download the packs. To download you actually need to descend into the categories that are listed and choose specific files you want to download such as the Romania pack that is there and then a big download button appears on the right.

Like I said if you had just given me the url in the first place or explained in more detail I could have explained that sooner
Allan34
11 years ago
4 days ago
9
Premium
Sorry for the confusion but thank you for your help and patience.
ChelseaFan257
11 years ago
1 year ago
12
They're not on different networks if it's all University based and i'm sure it's a problem at your end since nobody else is having this problem.

I'm sure there must be some other sort of error code, perhaps in the title in the page, can you give a screenshot so I can see more clearly?


Well I'm not sure exactly what the problem was, but I recently upgraded to Windows 8.1, and the links seem to be working fine now. Sorry for the trouble and thanks for the responses.

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