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Klaus Due Pedersen
I can't find any contact information, besides [email protected]. I wrote twice, but still no reply. Thing is, I had no idea I had a subscription going on at sortitoutsi.com. What am I paying for, and is it possible to get a refund? Those money was supposed to be spend on something else.
Shedender
MarcMCFC1986
At no point do I remember agreeing to pay £10 be a member of a website which I never go on.
Please refund my £10.
Crane
Poe
But if you do remember then I doubt we'll be able to help you.
Klaus Due Pedersen
I paid to get access to the mega-packs, that year, nothing else. No automatic yearly subscription renewal. I guess it's my own fault for not reading everything, but still I ask for an act of kindness and return my money I don't even own FM14, so I wont be using your services this year.
Footygamer
Klaus Due Pedersen
That is great customer service. Thank you!
nick1408
Footygamer
gavinmackenzie
I do not use FM 14, and signed up to get packs for FM 13.
I think I should have to click on something to confirm I want to auto renew my account, instead of automatic renewals being default.
The only reason for this is pure trickery and the hope to make extra money off people that otherwise would never have signed up again for the service.
Pretty shameful.
I would like a refund as well.
Crane
Not really. It's quite clearly explained that it's yearly. I'd call it pure stupidity on your part.
gavinmackenzie
Footygamer
Footygamer
Can you please PM me your paypal email address so that I can try and find it
Telegram Sam
Seems odd that there's a sudden string of people who didn't know what they were paying for.
gavinmackenzie
Crane
Footygamer
Ay I should implement that.
VP.
Footygamer
We used to do £1 (£1.50 was under Smithjurd I think). It was actually considerably worse with that model since most people would sign up for the £1 and then cancel immediately. Using the £10 model encourages those who actually want to help the site over a long period to do so (which is what it's really about) and not those who just want to grab and run.
can i get a refund! i don't use sortitoutsi more, and i didn't now that you just renewed my membership, so i was billed the 10 pounds 2 days ago.. can i please get a refund and get my membership cancelled
I have tried yo contact you both via private message and paypal email, but no answer!