Premium Downloads Offline? - Site Support and Feedback - FM24/25 Update

ekllke

15 years ago

2 months ago

8

05 Nov 2012 12:19:15

Hi, paid for the Premium membership and I'm trying to download the logos/face megapacks. After about 30 seconds of clicking the download link, goes to a page saying the server is offline.

When will it be back online?

ekllke

15 years ago

2 months ago

8

Premium

05 Nov 2012 12:24:08

It only seems to affect the larger files, downloaded the name fixes just fine.

Footygamer

18 years ago

3 hours ago

472,547

05 Nov 2012 13:05:18

Can you give a sceenshot of the page so that I can see the error

Mario0244

12 years ago

3 years ago

3

05 Nov 2012 20:37:42

I've been getting the same or perhaps a similar error. However after couple of retries the download has now started for me. Anyway, I'm not here to hijack the thread or anything just to give you the screenshot you've asked for.

https://sortitoutsi.net/uploads/mirrored_images/bXUHpidKR66Th0JBQBl0wsYkoE5Jso2BiMXfrBYV.jpg

OferSi15

18 years ago

1 year ago

66

05 Nov 2012 20:45:16

Happening to me also...

davidselby

12 years ago

2 years ago

1

05 Nov 2012 22:37:10

Hi, I paid for premium membership this morning, but every time I attempt a download, it asks me to upgrade to premium membership.
Any ideas....?

Thanks,
Dave.

Footygamer

18 years ago

3 hours ago

472,547

05 Nov 2012 23:08:36

By Mario0244 | Permalink | On 05 November 2012 - 20:37 PM

I've been getting the same or perhaps a similar error. However after couple of retries the download has now started for me. Anyway, I'm not here to hijack the thread or anything just to give you the screenshot you've asked for.

What is the URL at the top when you see this page?

ekllke

15 years ago

2 months ago

8

Premium

06 Nov 2012 00:24:12

By Rob | Permalink | On 05 November 2012 - 23:08 PM

What is the URL at the top when you see this page?

http://sortitoutsi.net/graphics/download_megapack/complete/3

Mario0244

12 years ago

3 years ago

3

06 Nov 2012 00:25:47

The most recent ones are these:
http://sortitoutsi.net/graphics/download_megapack/complete/3
http://sortitoutsi.net/graphics/download_megapack/complete/1

Also note after the following happens then I'm unable for example to browse the site anymore. I get the following error page anywhere on the site. I need to clear your sites cookies to resolve the problem.

ekllke

15 years ago

2 months ago

8

Premium

06 Nov 2012 00:29:44

http://sortitoutsi.net/graphics/download_megapack/icons_complete/1

Footygamer

18 years ago

3 hours ago

472,547

06 Nov 2012 00:56:38

I don't think it's a case of the downloads being inaccessible then I don't think.

Does this only happen when you try and download?

Mario0244

12 years ago

3 years ago

3

06 Nov 2012 02:20:17

Yes, it only happens when I try to download something.

Anyway I see 504 Gateway timeout and 503 Service unavailable HTTP status codes returned to me when it happens.

https://sortitoutsi.net/uploads/mirrored_images/OWnFrgolHptOgQJfTMFw9gnZSy7YaT8GBUAmOj60.jpg

ekllke

15 years ago

2 months ago

8

Premium

06 Nov 2012 02:21:21

For me it is only when I try to download the large files. For example, I can download the Real Names file and the Team Kit files just fine.

I can also continue to browse the site after the error screen comes up.

Is there a way to download the large files split but still with premium?

Footygamer

18 years ago

3 hours ago

472,547

06 Nov 2012 10:19:15

I think that should be fixed now. Really sorry about that our caching was being a bit too aggressive and trying to cache 5gb files, which isn't very efficient

ekllke

15 years ago

2 months ago

8

Premium

06 Nov 2012 14:25:25

Cheers mate, seems to be working now!

Ihsan Gundogdu

12 years ago

3 years ago

3

06 Nov 2012 22:03:29

Hi, I just subscribed for the annual membership and tried downloading the face mega pack.

It just goes back to the same page and tells me to subscribe. I've tried logging out and re-logging. Did not work.

Any help would be appreciated.

Footygamer

18 years ago

3 hours ago

472,547

06 Nov 2012 23:27:30

Should be sorted now

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