Renewal emails

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subidablue
14 years ago
3 months ago
4
Premium
02 Nov 2018 15:46:53
I'm being constantly bombarded with 'we can't renew your membership' emails today, and I coulkdn't see a way to update my PayPal details for Soirtitoutsi.
Cancelled my authourised payment to see if that would help. i.e. Make me able to create a new payment. But sadly this hasn't solved the issue.

There's another email now.


I'd renew for another year, I just can't.
mons
20 years ago
7 hours ago
101,346
02 Nov 2018 15:49:24
We're working on solving an issue with paypal integration and subscriptions getting renewed. We're hopeful it'll be sorted out shortly. In the meantime, apologies for the inconvenience...
Footygamer
20 years ago
4 months ago
981,621
02 Nov 2018 15:55:14
By subidablue | On 02 November 2018 - 15:46 PM UTC
I'm being constantly bombarded with 'we can't renew your membership' emails today, and I coulkdn't see a way to update my PayPal details for Soirtitoutsi.
Cancelled my authourised payment to see if that would help. i.e. Make me able to create a new payment. But sadly this hasn't solved the issue.

There's another email now.


I'd renew for another year, I just can't.

Ah man i'm so sorry about, there was a big issue with the servers communicating with paypal today and some things happened 10 times and some things didn't happen at all. So you may have got mass emails.

That shouldn't happen again, but please accept my apologies.
subidablue
14 years ago
3 months ago
4
Premium
02 Nov 2018 16:09:19
Seems I can now add a new PayPal subscription again via my profile.
Done so now.

Thanks for the advice.

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