FM 19 Touch - Facepack dont work

Hi, first of all sorry because my english is too bad, so I will try to explain my problem fast.

I have bought FM Touch 2 days ago, I've installed logopacks and kits and they worked. But when I've tried to install facepacks, they don't appear in-game. Tried mobile facepacks and Sortitoutsi cut out megapack, worked for me on other versions but not in this one. I've tried a lot of times the preferences changes, but they don't work. Kits and logos still working, but I can't see the faces. Can anyone help me pls? I'm getting mad

I've installed facepacks before and they worked (fm 17, fm 18, fm 19), I have problems with this version and I don't know why

//edit// Just Messi face because I don't want to move 12 gb too many times, it's just for try

Hi. Could anybody tell me why I have not got "CLEAR CACHE" on the preference options? I've installed all the player faces into my faces folder on FM19 touch, but when I go back into the preferences sectionin the game there is no option to clear the cache. It is so frustrating!!!!! . I've added player faces on other FM games on the PC version quite easy, just like I've tried on this tablet version, but can't seem to do it as there is no option to clear the cache and reload. Thanks.