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Premium Membership Now Not Working

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PrisonMikeScott

11 years ago

18 Mar 2013 20:47:09

Hi there,

I purchased a premium membership on the 17th of January and downloaded a couple of mega packs. Only now have I decided that I fancy downloading some kits but when I go to try to download it says that I should pay for a new premium membership (yes, I have tried logging in and out numerous times)

Could someone help me fix this as I feel like I've wasted 10 quid.

Cheers

M

Rowan

17 years ago

4 days ago

1,977

19 Mar 2013 08:35:37

Hi PrisonMikeScott

I don't spose you have registered twice and are currently using the wrong (not Premium) username?

We have had a lot of people recently register with two different email addresses and apply the Premium membership to one user and then login with their other account :s

I notice that this is your first ever post on the forum (with this username anyway) that's why I'm asking...

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