MarcoAky
10 years ago
4 days ago
43
Hello, I created this new profile just to report a problem that I have with my old profile.
I tried many times to recovery my password, but I never received the e-mail. I also checked in spam folder.
The e-mail is [email protected]
Please, fix it and make me receive the e-mail.
Nathaniel McNulty
10 years ago
6 years ago
8
I'm in the exact same situation.

I have an old account, username Nattio, that I would like to utilise.

I can't remember the password or email address but would like to be able to use it again. Any help would be great. Thanks
Footygamer
20 years ago
6 months ago
981,695
I'm in the exact same situation.

I have an old account, username Nattio, that I would like to utilise.

I can't remember the password or email address but would like to be able to use it again. Any help would be great. Thanks

Looks like you mispelt your email address, which won't have helped. I've corrected the typo now. It's your yahoo.co.uk email if that helps.
Nathaniel McNulty
10 years ago
6 years ago
8
Ah nice one!! I'll check...
Nathaniel McNulty
10 years ago
6 years ago
8
So, I don't have access to that account any more as it's been inactive for so long.

It's not a massive issue. I'll just use this account from now on. Cheers for looking anyway.
Mandy Koch
1 month ago
1 month ago
2

HI i have the same problem i had an payed account in 24 E-mail: [email protected]  (can not remember the username) so i used the mail address of my wife to ask for help 

dugdug14
1 month ago
1 month ago
3

Hello, I am also having issues using hotmail.com for recovery of old account - i have had to create a new account with a google email address to post as no one was helping in discord.

 

Please can  you help me with recovery of my old account ? [email protected]

 

[email protected] would also not send the activation email when trying to create a new account.

Mandy Koch
1 month ago
1 month ago
2

that is exactly my problem

HurjempiHerra
1 month ago
3 weeks ago
1
By Footygamer 29 March 2016 - 15:11 PM UTC 

Looks like you mispelt your email address, which won't have helped. I've corrected the typo now. It's your yahoo.co.uk email if that helps. 

Hi!

 

Anychance you could check email for HurjaHerra? I had the same problem…

 

Thanks!

 

Mastercracker
4 days ago
15 minutes ago
6

Also having the exact same problem trying to reset the password for my other (paid) account. I have requested the reset password email about 15 times over the last few days and it never comes through, and yes I have checked my junk folder. I have had to create this account just to comment.

 

Please can someone help, especially as I have a paid account that is only about 4 months into the year. 

Mastercracker
4 days ago
15 minutes ago
6

Anybody? You cant offer a paid for service and not offer support when it doesn't work.

mons
20 years ago
40 minutes ago
101,742
By Mastercracker 20 July 2026 - 08:08 AM UTC 

Anybody? You cant offer a paid for service and not offer support when it doesn't work.

 

There's a pinned thread in this forum titled “ALL Issues with premium membership including cancelling- post here[read the opening post before posting”

 

Best to post in there, as it's more likely to be seen by the site admins than bumping a thread from 2016…

Mastercracker
4 days ago
15 minutes ago
6
By mons 20 July 2026 - 10:50 AM UTC 

There's a pinned thread in this forum titled “ALL Issues with premium membership including cancelling- post here[read the opening post before posting”

 

Best to post in there, as it's more likely to be seen by the site admins than bumping a thread from 2016…

 

Yes, who would have thought an admin might read a thread that had gone to the top of the support forum, that had been bumped from the last comment a month ago. Silly me.

 

I will ask the same question in your preferred thread.

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