Premium Membership - Site Support and Feedback - FM24/25 Update

connor wakefield

12 years ago

3

16 Dec 2012 18:08:09

I paid for it about 8 hours ago, as of now, still can't access the premium member stuff.

Footygamer

18 years ago

1 day ago

472,558

16 Dec 2012 18:51:38

I'm not quite sure how you managed it but you've managed to register for two accounts with the same username and email address and the subscription is associated with your other account I'll get it sorted out for you.

connor wakefield

12 years ago

3

16 Dec 2012 19:23:43

By Rob | Permalink | On 16 December 2012 - 18:51 PM

I'm not quite sure how you managed it but you've managed to register for two accounts with the same username and email address and the subscription is associated with your other account I'll get it sorted out for you.

Cheers! I'm not sure either...

Jack Hodder

12 years ago

2 days ago

298

Premium

27 Dec 2012 22:02:44

Hi.

I have signed up for a premium account but cannot download the cutout facepack as the page for the download wont load??

I have been trying loads of times, if i log out and log in with a non-premium account the page loads and asks me to upgrade or download via the links.... if i log in with my premium account it wont let me get to this page?!!

HELP

Jack

Footygamer

18 years ago

1 day ago

472,558

27 Dec 2012 22:55:41

Seems to work fine for me and others. Can you take a screenshot of the error you're seeing or describe in more detail what's happening?

Qel

14 years ago

10 years ago

4

19 Jan 2013 10:51:52

Just a question, presumably cancelling the subscription on Paypal now the payment has gone through (i.e. not leaving it set to autorenew this time next year) won't affect my access here?

Footygamer

18 years ago

1 day ago

472,558

19 Jan 2013 16:00:53

Nope

Qel

14 years ago

10 years ago

4

19 Jan 2013 16:19:18

Thought so, cheers.

reecedc

12 years ago

7 years ago

10

31 Jul 2015 17:23:12

Ive just paid for a premium membership and it still isn't allowing me to access the downloads

Footygamer

18 years ago

1 day ago

472,558

01 Aug 2015 09:42:24

Can you give more info? Looks like you've got the little badge under your name. Maybe a screenshot of any errors you're getting or anything?

theglenman

15 years ago

1 month ago

4

19 Apr 2016 16:11:31

I just paid for premium membership but still cant get the premium stuff. please help

theglenman

15 years ago

1 month ago

4

19 Apr 2016 16:11:37

I just paid for premium membership but still cant get the premium stuff. please help

sainty8

14 years ago

5 months ago

1

Premium

30 Oct 2017 21:34:55

IT wont let me pay for premium membership. I had it before.
Any ideas why?

Thanks

nando90_

13 years ago

1 year ago

0

02 Nov 2017 15:06:56

Hi Rob,

Just paid the membership there but still not been activated.

Can you activate it for me please mate,

Cheers

David Price

8 years ago

1 year ago

1

10 Nov 2017 13:50:44

just payed for the premium membership but its not activated. please help

Grimnir

16 years ago

5 months ago

2,727

10 Nov 2017 14:06:01

By David Price | On 10 November 2017 - 13:50 PM GMT

just payed for the premium membership but its not activated. please help

There seems to be a bit of delay at the moment, others who have said similar have since had it activate...

I'm sure @Rob will look into what is causing the delay when he is next on.

strikerchamp

13 years ago

3 years ago

2

02 Nov 2018 13:55:59

Hi,

my premium does not work yet. Does it take a few hours to activate?

cheers

Footygamer

18 years ago

1 day ago

472,558

02 Nov 2018 14:07:19

Sorry our server has an error please allow 30-60 minutes it's being fixed right now

Mario Rolemberg

6 years ago

5 years ago

1

14 Jul 2019 19:46:50

Hi,

I purchased premium membership back in March 2019 and it worked back then but right now it isn't showing I'm a premium member. Could you please help and reactivate my membership?

Thank you

mons

18 years ago

9 hours ago

91,853

15 Jul 2019 05:30:35

By Mario Rolemberg | On 14 July 2019 - 19:46 PM UTC

Hi,

I purchased premium membership back in March 2019 and it worked back then but right now it isn't showing I'm a premium member. Could you please help and reactivate my membership?

Thank you

@Footygamer

Footygamer

18 years ago

1 day ago

472,558

16 Jul 2019 17:33:58

By Mario Rolemberg | On 14 July 2019 - 19:46 PM UTC

Hi,

I purchased premium membership back in March 2019 and it worked back then but right now it isn't showing I'm a premium member. Could you please help and reactivate my membership?

Thank you

It doesn't look like you ever had membership with this account, this usually happens because you may have more than one account under two different email addresses. If you pm me your paypal email address I can look into it more

mattrano

2 years ago

3 weeks ago

6

03 May 2022 01:43:28

Hi,

I accidently cancelled the subscription and then tried clicking reactivate and it says ‘Reactivation failed for an unknown reason!’. Would you be able to help?

Thanks,

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