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Can't download anything

4,617 11

Schwabe100

6 years ago

1 year ago

08 Nov 2019 13:17:57

I bought a Premium Membership and as soon as I press Download on the "Cut out Faces" nothing happens anymore. Can someone help me please?

Rowan

17 years ago

4 weeks ago

1,977

08 Nov 2019 13:20:38

All working properly for me...which web browser are you using? We recommend Google Chrome as it can work with a fluctuating internet signal .

Schwabe100

6 years ago

1 year ago

08 Nov 2019 13:22:57

I already use Google Chrome. As soon as I click on Download, a window with "waiting for fileserver" appears on the lower left.

Rowan

17 years ago

4 weeks ago

1,977

08 Nov 2019 13:29:59

Are you trying to download the main Megapack or one of the smaller update packs? Maybe try and download a smaller file from here and see if that is working... Also you're not downloading at work under a firewall or anything?

Also there is a specific Megapack Technical support thread HERE

Schwabe100

6 years ago

1 year ago

08 Nov 2019 13:36:26

I could easily download the last update. But I need the main Megapack.

Rowan

17 years ago

4 weeks ago

1,977

08 Nov 2019 13:40:14

By Schwabe100 | On 08 November 2019 - 13:36 PM UTC

I could easily download the last update. But I need the main Megapack.

Ok, just to confirm:
You have just tried to download the last update file and that worked fine....
However - when you then try the Main Megapack you got the "waiting for fileserver" warning?