Schwabe100
2 years ago
1 month ago
5
Premium
I bought a Premium Membership and as soon as I press Download on the "Cut out Faces" nothing happens anymore. Can someone help me please?
Rowan
13 years ago
4 months ago
1,947
All working properly for me...which web browser are you using? We recommend Google Chrome as it can work with a fluctuating internet signal .
Schwabe100
2 years ago
1 month ago
5
Premium
I already use Google Chrome. As soon as I click on Download, a window with "waiting for fileserver" appears on the lower left.
Rowan
13 years ago
4 months ago
1,947
Are you trying to download the main Megapack or one of the smaller update packs? Maybe try and download a smaller file from here and see if that is working... Also you're not downloading at work under a firewall or anything?

Also there is a specific Megapack Technical support thread HERE
Schwabe100
2 years ago
1 month ago
5
Premium

I could easily download the last update. But I need the main Megapack.
Rowan
13 years ago
4 months ago
1,947
I could easily download the last update. But I need the main Megapack.


Ok, just to confirm:
You have just tried to download the last update file and that worked fine....
However - when you then try the Main Megapack you got the "waiting for fileserver" warning?
Schwabe100
2 years ago
1 month ago
5
Premium
Yes. I will try again tonight. If you hear nothing from me, then the problem has settled. Nevertheless, many thanks for the quick help!

You'll need to Login to comment