itsmedave
9 years ago
2 weeks ago
10
Can someone from the staff reach out to me either via PM or email about refunding a recurring subscription? I emailed the paypal sortitoutsi email but haven't received a response yet. Thank you
mons
17 years ago
1 minute ago
85,285
Tagging site administrator @Footygamer so he's aware
itsmedave
9 years ago
2 weeks ago
10
cedri7c
4 years ago
2 years ago
5
Hey I completely forgot about my active subscription and was just charged for premium, since I don't have time for FM right now I'd also like a refund, when I have time again I'll rejoin. @Footygamer @mons
Thx.
jjb
8 years ago
3 years ago
1
@Footygamer please could i have a refund for the premium membership i purchased the other day. i have deleted steam and all fm content as i wasn't happy with the game and am currently awaiting a refund from the game provider.

thank you
xrhstos09
6 years ago
3 months ago
2

@Footygamer I forgot to cancel my membership and it charged me with 12,21€ can I have a refund? THANX

hristijankrstev
4 years ago
1 year ago
1

hey @Footygamer  i forgot to cancel my subscription and nobody advice me that i will be charged automatically, and i been charged twice. I dont need anymore to be the premium member here so you can cancel that, but please i need a refund and i been charged twice for the subscription. Im in very big money crisis and my bank account is already below zero so please cancel this for me and give me my refund. I tried to contact you on paypal email but didnt get any response. Thanks in advance

Footygamer
17 years ago
12 hours ago
75,151

Done for both of you 🙂

Pie
15 years ago
5 days ago
132
Premium

Same for me.

completely forgot I had a premium subscription until I was informed by a notification from PayPal that a payment had been made.

can it be refunded please.

 

many thanks in advance.

kingrobbo
14 years ago
3 hours ago
11,284
By Pie 09 May 2021 - 20:18 PM UTC 

Same for me.

completely forgot I had a premium subscription until I was informed by a notification from PayPal that a payment had been made.

can it be refunded please.

 

many thanks in advance.

 

you needed to tag the site admin @Footygamer  Ive done it for you

Pie
15 years ago
5 days ago
132
Premium

@Footygamer  any update on this? No refund has been made as of yet. Thank you.

Jamie Wilkinson
12 years ago
7 months ago
10

Hi, I emailed [email protected] as well as PM'd you @Footygamer but I haven't received a response as of yet. Could I please get a refund for the recurring payment that was taken out on May 12th? Cheers.

Footygamer
17 years ago
12 hours ago
75,151

Done and done 🙂

rykiferreira
3 years ago
2 years ago
4

Hey @Footygamer just PM'd you, similar situation for me. Could I please get a refund as well? Thanks! 

rykiferreira
3 years ago
2 years ago
4
By rykiferreira 31 May 2021 - 16:21 PM UTC 

Hey @Footygamer just PM'd you, similar situation for me. Could I please get a refund as well? Thanks! 

 

@Footygamer Any update on this pls? Thank you! 

FM2010OP
3 years ago
1 week ago
3

@Footygamer I would like to cancel the renewing of my annual Premium Membership.I paid as a guest so can't stop it.Please renew any recent payments please as I forgot I had the account.

Could you please reply by email to confirm this has occurred.

Thanks in advance

Please can this be done ASAP thanks

KONSTANTINOS LIOPETAS
6 years ago
1 month ago
1

@Footygamer I had subscribed to the premium membership a couple of years ago but I have forgotten that it was a yearly subscription with auto-renewal. I had subscribed via Paypal and I just canceled there the autorenewal. 

 

But I would also like to cancel this year's subscription and get a refund, as I don't use/need the services and I don't play FM anymore. I just forgot about the auto-renewal of the subscription.

 

Thans in advance. Let me know if any other information is needed.

b4cher
9 years ago
1 week ago
1
Premium

Hey @Footygamer  I just sent y'all an e-mail which was provided at paypal. I wasn't aware this was an auto-renewal subscription and would kindly asked for a refund as well; I'll probably be back for FM23 tho 😛 . If you need any additional info let me know. Thanks in advance. 

LGalassi
9 years ago
1 month ago
58

Hello @Footygamer, I forgot about my active subscription and last month I was charged for another year. Since I am not currently playing FM I'd like to ask for a refund if possible. My country's currency is currently very devalued so the subscription was very expensive for me, but as soon as possible I will buy the premium membership again. I also tried sending an e-mail to the address provided at paypal.

Thanks in advance.

FM2010OP
3 years ago
1 week ago
3
By FM2010OP 14 August 2021 - 06:17 AM UTC 

@Footygamer I would like to cancel the renewing of my annual Premium Membership.I paid as a guest so can't stop it.Please renew any recent payments please as I forgot I had the account.

Could you please reply by email to confirm this has occurred.

Thanks in advance

Please can this be done ASAP thanks.  

 

N.B   Weeks  later yer I am still premium can you please cancel this subscription

 

 

lukaromark
11 years ago
1 month ago
1

Hi I was charged when I should not have been and nor was I aware I would be, I have never authorised this recurring payment to be made. Please could be I be refunded the £10 as I need to prioritise what I spend in these times. My paypal transaction ID is 7S15093443152932M.

 

Thank you for the refund 🙂 

 

@Footygamer 

Footygamer
17 years ago
12 hours ago
75,151

Hey guys just a reminder you can pause/cancel your subscriptions yourselves here: https://sortitoutsi.net/shop 

LGalassi
9 years ago
1 month ago
58
By Footygamer 04 October 2021 - 02:06 AM UTC 

Hey guys just a reminder you can pause/cancel your subscriptions yourselves here: https://sortitoutsi.net/shop 

 

@Footygamer Where can I ask for a refund? I was unaware of the recurring payment and canceled as soon as I was charged.

redeye19711
4 years ago
2 years ago
1

@Footygamer Hello, I'm sure you can see from my profile, but I haven't even been on the site for almost a year or used any services and I was surprised to see a new subscription payment go out today from paypal. I have now cancelled the recurring payment (which I wasnt aware was set up), but would kindly ask you to refund me the money for this forthcoming year. Many thanks.

LGalassi
9 years ago
1 month ago
58

@Footygamer I'm in a similar situation as the friend of the previous comment.

Footygamer
17 years ago
12 hours ago
75,151

Should also be sorted 🙂 

Andrew1233333
3 years ago
2 years ago
1

Hello. @Footygamer. Would it be possible to get a refund on my recent automatic renewal?

Footygamer
17 years ago
12 hours ago
75,151
Deleted Account #148097

Hi @Footygamer 

 

i think I have cancelled my subscription but as I no longer play the same and was unaware of automatics renewal I would like to request a refund. If you can sort this for me please.

 

Thanks 

Yilmaz1903
4 years ago
1 year ago
1

Hi @Footymanager 

 

I would like to request for a refund for my premium membership. I was billed today and didnt realise I had the membership active since last year. I cancelled it today. I have sent you a direct message on discord as well. 

 

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