kingrobbo
11 years ago
26 minutes ago
8,603
Starting this thread as there are now several on this issue popping up on various forums and they will go without a reply from the person who can assist them.

Users who subscribed by paypal(and I thought this was the only payment method available) you can cancel the renewal manually yourself via your paypal account.

Anyone who paid by other means wanting to cancel their membership you need to tag the site owner/admin footygamer into your post NB you need to tag correctly as per this message

https://i.gyazo.com/7e334df7ab557368bd44870f256ef73f.png

so keep posts on this issue here and do not start new threads on this or post on other threads that are nothing to do with this issue.

NB footygamer is based in Australasia so be patient he will reply and address your issue when he is free.

NB tag footygamer into your posts for a reply
snakeyscott
5 months ago
1 month ago
14
@Footygamer i would like to cancel my subscription but ideally to get a refund because i didnt mean to purchase this product
bvb4life
8 years ago
4 months ago
9
Premium
@Footygamer I don’t want the premium subscription for this year (Please refund).

I was unaware the site would automatically charge me 12 months down the line,

PayPal (Transaction ID: 0MC92233D9700810D)

Thanks in advance!
Grousey
3 years ago
5 months ago
4
Premium
I bought a subscription as a guest and I do not know who to contact or how to cancel my subscription???? @Footygamer
kingrobbo
11 years ago
26 minutes ago
8,603
I bought a subscription as a guest and I do not know who to contact or how to cancel my subscription????


as the OP states tag footy to your post...its down now for you
@Footygamer
Grousey
3 years ago
5 months ago
4
Premium
as the OP states tag footy to your post...its down now for you
@Footygamer
Do you know how long it will take for a reply to get my subscription cancelled
kingrobbo
11 years ago
26 minutes ago
8,603
Do you know how long it will take for a reply to get my subscription cancelled


jesus mate have you read the OP?

you started a thread, you didnt tag footy, and there is a clue in the OP as to why he might not reply straight away
He will reply when he can
cheers
Bogdan Barbu
5 months ago
3 months ago
2
Premium
@Footygamer I would like to stop my recurring payments for the premium subscription. Thank you!
VP.
10 years ago
2 days ago
25,232
@Footygamer I would like to stop my recurring payments for the premium subscription. Thank you!


You should be able to do this through paypal.
Bogdan Barbu
5 months ago
3 months ago
2
Premium
You should be able to do this through paypal.


Unfortunately I was not. I don't have a PayPal account. I made the initial payment as a guest and the message that is displayed in the e-mail received from PayPal reads "Want to make a change?
To change or cancel your pre-approval, contact sortitoutsi."
Footygamer
15 years ago
6 hours ago
13,427
Thanks for posting that paypal are sending that message, I was unaware.

I think something must have changed in regards paypal this year because we're getting far more messages about this than in previous years.
Rene S. Lorentsen
5 months ago
2 months ago
1
Premium
@Footygamer Please unsubscribe me.
guitarchitect7
1 year ago
2 months ago
1
Premium
@Footygamer Please cancel my auto renewal. I would just like to have the choice to renew instead of auto renew. You can keep my subscription that was already auto-renewed for this year.

EDIT: Will I be contacted to confirm that this has been completed?
nylvid
5 months ago
4 months ago
1
Premium
@Footygamer I have emailed you about this issue but I'll try here as well. I would like to cancel the auto-renewal of the premium membership. I payed as guest on PayPal.
Robert Hulme
5 months ago
4 months ago
1
Premium
@Footygamer please unsubscribe me from automatic renewal when my membership runs out December 2021
kingrobbo
11 years ago
26 minutes ago
8,603
@guitarchitect7 you didn't tag footygamer
SVAS
2 years ago
4 months ago
1
Premium
@Footygamer Please unsubscribe my account from automatic renewal

Thanks!
Panagiotis Psathas
5 years ago
4 months ago
1
Premium
@Footygamer I would like to cancel my Premium Membership. Thank you.
L3mo
3 years ago
1 month ago
2
Premium
Hello, I bought the premium subscription few minutes ago as a mistake. If it's possible I want to get a refund. I didn't download anything. Thanks in advance.
@Footygamer
ManažerMichal
3 years ago
3 months ago
1
Premium
@Footygamer
Hi, please, I would like to cancel the automatic subscription for next year. Today I paid via paypal as a guest. Please inform me if it worked.
Thank you!
matt bridgewater
4 months ago
3 months ago
1
Premium
Hi, @Footygamer I would like to cancel my auto-renew subscription that will occur December 2021, I paid as a guest on PayPal and cannot cancel myself. I would like to keep the current year I paid for but I would rather manually renew if I want to, which I am unsure about at this stage. Please let me know when this has been completed. Thank you.
DarioSpeedwagon
2 years ago
4 months ago
1
Premium
@Footygamer I would like to cancel the renewing of my annual Premium Membership. letting it expire at the end of its current year.

Could you please reply by email to confirm this has occurred.

Thanks in advance
supafunkyone
5 years ago
4 months ago
1
Premium
@Footygamer hi can i cancel my sub and get a refund please i haven't used this site in over a year and had no idea i was going to be charged
alexrobbo89
8 years ago
4 months ago
1
Premium
@Footygamer I don’t want the premium subscription for this year (Please refund and stop the auto-renew). It was taken from my account today.

PayPal (Transaction ID: 8TD573255B4761635)

Thanks in advance!
JockStein1967
11 years ago
2 months ago
4
Premium
@Footygamer I would like to cancel auto renew and unsubscribe. I used PayPal as a guest and am unable to cancel.
Matthew Ventris
2 years ago
2 weeks ago
2
Premium
@Footygamer I would like to cancel auto renew and unsubscribe. I used PayPal as a guest and am unable to cancel.
L3mo
3 years ago
1 month ago
2
Premium
How long is it necessary to want for a respond?
appleface4
1 year ago
1 month ago
1
Premium
@Footygamer I subscribed the membership last year, but I don’t want the premium subscription for this year. I was unaware the site would automatically charge me so I please refund.

PayPal (Transaction ID: 3N095797CH256594L)

Thanks in advance!
Bayley Milligan
5 months ago
2 months ago
1
Premium
@Footygamer I would like to cancel my subscription and ideally get a refund because I didn’t realise it would charge me for the full year, I paid by card
Eoin Healy
6 years ago
3 weeks ago
1
Premium
I got charged twice for premium this year. A new subscription started on Jan 1st on top of my existing one form Jan 7th. Paypal transaction IDs were 5VK69807KV578342K and 3D448298WR662805A

@Footygamer

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