Canceling of Premium Membership[All Users wanting to do this post here] - Site Support and Feedback - FM24/25 Update

kingrobbo

15 years ago

1 hour ago

11,561

25 Nov 2020 20:35:24

Starting this thread as there are now several on this issue popping up on various forums and they will go without a reply from the person who can assist them.

Users who subscribed by paypal(and I thought this was the only payment method available) you can cancel the renewal manually yourself via your paypal account.

Anyone who paid by other means wanting to cancel their membership you need to tag the site owner/admin footygamer into your post NB you need to tag correctly as per this message

https://i.gyazo.com/7e334df7ab557368bd44870f256ef73f.png

so keep posts on this issue here and do not start new threads on this or post on other threads that are nothing to do with this issue.

NB footygamer is based in Australasia so be patient he will reply and address your issue when he is free.

NB tag footygamer into your posts for a reply

snakeyscott

4 years ago

1 week ago

14

Premium

1 Warning

25 Nov 2020 20:49:38

@Footygamer i would like to cancel my subscription but ideally to get a refund because i didnt mean to purchase this product

bvb4life

11 years ago

3 months ago

11

26 Nov 2020 15:21:56

@Footygamer I don’t want the premium subscription for this year (Please refund).

I was unaware the site would automatically charge me 12 months down the line,

PayPal (Transaction ID: 0MC92233D9700810D)

Thanks in advance!

Grousey

7 years ago

5 months ago

4

27 Nov 2020 23:11:09

I bought a subscription as a guest and I do not know who to contact or how to cancel my subscription???? @Footygamer

kingrobbo

15 years ago

1 hour ago

11,561

27 Nov 2020 23:14:46

By Grousey On 27 November 2020 - 23:11 PM UTC

I bought a subscription as a guest and I do not know who to contact or how to cancel my subscription????

as the OP states tag footy to your post...its down now for you
@Footygamer

Grousey

7 years ago

5 months ago

4

27 Nov 2020 23:18:19

By kingrobbo On 27 November 2020 - 23:14 PM UTC

as the OP states tag footy to your post...its down now for you
@Footygamer

Do you know how long it will take for a reply to get my subscription cancelled

kingrobbo

15 years ago

1 hour ago

11,561

27 Nov 2020 23:27:01

By Grousey On 27 November 2020 - 23:18 PM UTC

Do you know how long it will take for a reply to get my subscription cancelled

jesus mate have you read the OP?

you started a thread, you didnt tag footy, and there is a clue in the OP as to why he might not reply straight away
He will reply when he can
cheers

Bogdan Barbu

4 years ago

2 years ago

2

30 Nov 2020 17:08:54

@Footygamer I would like to stop my recurring payments for the premium subscription. Thank you!

VP.

14 years ago

3 months ago

25,271

30 Nov 2020 17:25:15

By Bogdan Barbu On 30 November 2020 - 17:08 PM UTC

@Footygamer I would like to stop my recurring payments for the premium subscription. Thank you!

You should be able to do this through paypal.

Bogdan Barbu

4 years ago

2 years ago

2

01 Dec 2020 16:30:30

By VP. On 30 November 2020 - 17:25 PM UTC

You should be able to do this through paypal.

Unfortunately I was not. I don't have a PayPal account. I made the initial payment as a guest and the message that is displayed in the e-mail received from PayPal reads "Want to make a change?
To change or cancel your pre-approval, contact sortitoutsi."

Footygamer

18 years ago

7 hours ago

474,099

02 Dec 2020 01:41:03

Thanks for posting that paypal are sending that message, I was unaware.

I think something must have changed in regards paypal this year because we're getting far more messages about this than in previous years.

Deleted Account #1485489

07 Dec 2020 16:24:22

@Footygamer Please unsubscribe me.

guitarchitect7

5 years ago

1 year ago

1

08 Dec 2020 15:45:33

@Footygamer Please cancel my auto renewal. I would just like to have the choice to renew instead of auto renew. You can keep my subscription that was already auto-renewed for this year.

EDIT: Will I be contacted to confirm that this has been completed?

nylvid

4 years ago

3 weeks ago

1

09 Dec 2020 08:58:05

@Footygamer I have emailed you about this issue but I'll try here as well. I would like to cancel the auto-renewal of the premium membership. I payed as guest on PayPal.

Robert Hulme

4 years ago

11 months ago

3

09 Dec 2020 16:24:03

@Footygamer please unsubscribe me from automatic renewal when my membership runs out December 2021

kingrobbo

15 years ago

1 hour ago

11,561

09 Dec 2020 17:29:32

@guitarchitect7 you didn't tag footygamer

SVAS

6 years ago

4 years ago

1

10 Dec 2020 05:52:35

@Footygamer Please unsubscribe my account from automatic renewal

Thanks!

Panagiotis Psathas

9 years ago

3 months ago

1

17 Dec 2020 17:29:13

@Footygamer I would like to cancel my Premium Membership. Thank you.

L3mo

6 years ago

7 months ago

2

21 Dec 2020 10:20:42

Hello, I bought the premium subscription few minutes ago as a mistake. If it's possible I want to get a refund. I didn't download anything. Thanks in advance.
@Footygamer

ManažerMichal

7 years ago

1 week ago

1

21 Dec 2020 20:49:44

@Footygamer
Hi, please, I would like to cancel the automatic subscription for next year. Today I paid via paypal as a guest. Please inform me if it worked.
Thank you!

matt bridgewater

4 years ago

10 months ago

1

Premium

28 Dec 2020 18:44:53

Hi, @Footygamer I would like to cancel my auto-renew subscription that will occur December 2021, I paid as a guest on PayPal and cannot cancel myself. I would like to keep the current year I paid for but I would rather manually renew if I want to, which I am unsure about at this stage. Please let me know when this has been completed. Thank you.

DarioSpeedwagon

6 years ago

1 year ago

1

29 Dec 2020 02:59:40

@Footygamer I would like to cancel the renewing of my annual Premium Membership. letting it expire at the end of its current year.

Could you please reply by email to confirm this has occurred.

Thanks in advance

supafunkyone

9 years ago

2 years ago

1

29 Dec 2020 12:48:24

@Footygamer hi can i cancel my sub and get a refund please i haven't used this site in over a year and had no idea i was going to be charged

alexrobbo89

12 years ago

1 year ago

1

29 Dec 2020 13:37:47

@Footygamer I don’t want the premium subscription for this year (Please refund and stop the auto-renew). It was taken from my account today.

PayPal (Transaction ID: 8TD573255B4761635)

Thanks in advance!

JockStein1967

15 years ago

3 years ago

4

29 Dec 2020 14:46:36

@Footygamer I would like to cancel auto renew and unsubscribe. I used PayPal as a guest and am unable to cancel.

Matthew Ventris

6 years ago

3 months ago

2

30 Dec 2020 01:03:02

@Footygamer I would like to cancel auto renew and unsubscribe. I used PayPal as a guest and am unable to cancel.

L3mo

6 years ago

7 months ago

2

02 Jan 2021 19:58:38

How long is it necessary to want for a respond?

appleface4

5 years ago

2 years ago

1

06 Jan 2021 10:25:08

@Footygamer I subscribed the membership last year, but I don’t want the premium subscription for this year. I was unaware the site would automatically charge me so I please refund.

PayPal (Transaction ID: 3N095797CH256594L)

Thanks in advance!

Bayley Milligan

4 years ago

1 year ago

1

06 Jan 2021 18:20:33

@Footygamer I would like to cancel my subscription and ideally get a refund because I didn’t realise it would charge me for the full year, I paid by card

Eoin Healy

10 years ago

6 months ago

1

Premium

07 Jan 2021 10:22:19

I got charged twice for premium this year. A new subscription started on Jan 1st on top of my existing one form Jan 7th. Paypal transaction IDs were 5VK69807KV578342K and 3D448298WR662805A

@Footygamer

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