reisssutherland6
3 years ago
1 month ago
1
Premium
@Footygamer can you please cancel my recurring subscription for premium

P.S: I do not have a PayPal account and i bought the subscription as a guest
Kingsley28
11 years ago
2 years ago
1
@Footygamer
I would like to cancel my auto-renew premium subscription, I paid as a guest on PayPal and cannot cancel myself. I would like to keep the current year I paid for but not after that. Please let me know when this can be completed. Thank you.
benjamin5705
3 years ago
3 years ago
1
Hi @Footygamer I signed up to Sortitoutsi stupidly without realising that it was a £10 one time yearly payment and not just a 83p monthly payment. Please are you able to sort out a refund as I can’t afford this? I am not a PayPal member I just purchased the subscription as a guest.
Footygamer
17 years ago
1 hour ago
75,508
I got charged twice for premium this year. A new subscription started on Jan 1st on top of my existing one form Jan 7th. Paypal transaction IDs were 5VK69807KV578342K and 3D448298WR662805A

@Footygamer

It seems like you somehow signed up again in 2020 after already having an account in 2018 i'm not sure how that happened but one should be cancelled and refunded now 🙂
Footygamer
17 years ago
1 hour ago
75,508
You can now suspend payments yourself via the Orders list: https://sortitoutsi.net/shop

I'm closing this topic now. If you have separate issues please post a new topic or PM me.

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