mohamed belaaziz
2 weeks ago
1 week ago
5

hello i didn t get how to resolve this problem from you ,thanks

Bogalj
1 week ago
2 days ago
2
Premium

I don't know where to comment, I didn't see that it was an annual subscription, and I pressed to buy with a card, it says that the processing is in progress, is a refund possible, I pressed to install premium but I immediately stopped downloading and I didn't use my premium membership at all. Thank you in advance and I hope for a refund.  My registered email for the payment is “ [email protected] ".  Thank you. @Footygamer 

 

Qvordrup
18 years ago
7 hours ago
134,271
Footygamer
20 years ago
4 months ago
981,621
HDD123
11 years ago
3 days ago
2

@Footygamer 

Hello, I'm sorry to bother you.

I accidentally forgot to cancel my premium membership and was charged again. My English is not good, so I didn't fully understand the renewal/payment details.

I'm sorry for the inconvenience, but can I get a refund for this payment?

Payment Date: [2026.05.20]

Now I've cancelled my PayPal subscription to prevent future payments. Also, I haven't downloaded any material since May 20th, when it was ganged up.

Thank you so much for your help, and once again, I'm sorry for the inconvenience.

diontion
1 year ago
1 week ago
1

@Footygamer i got charged yesterday from a subscription i forgot i had and i need a refund , if you can help me with that I'd be glad 

Adam Mahmood
3 years ago
3 days ago
3

The same thing happened to me, I didnt know how to cancel and was charged today. I think I may have cancelled but is there anyway I can get a refund, I dont use this anymore. @Footygamer @Qvordrup 

misscoppia
18 years ago
2 days ago
10
Premium

I have been a subscriber for many years for the cut-outs, logos, and kits downloads, and I have always paid with great satisfaction, with automatic renewal active for several years.

I recently decided to pay for the squad/data updates subscription, but unfortunately, this is not something I am satisfied with at all. I understand that FM26 updates may be the priority, however paying €10 for FM24 updates — which is the version I am actually playing — and then not having those updates properly available makes me feel that it would be better not to offer the service at all.

I would therefore kindly like to request a refund.

Thank you.

Footygamer
20 years ago
4 months ago
981,621
realper
10 years ago
5 hours ago
1

Hello.

 

I have a problem.

I made a subscription last year, 30. May.

 

Then yesterday, my Payapal was debited 5 GBP, but on a company card. Which is not good.

I don't mind paying for the subscription, but I really need a refund, on the purchase from yesterday.

 

Thanks for any help!

James Fairclough
1 year ago
2 days ago
1

Dear @Footygamer , I don’t recall subscribing to a yearly membership after downloading a data pack last year. Please could you cancel any future payments associated with my account and also refund the payment that was taken yesterday? Kind regards, James

f6292131
5 years ago
1 hour ago
1
Premium

Hi, @Footygamer 

Forgot it was a recurring subscription and didn't cancel in time. May I have a refund?

Thank you very much!

jjhall1990
2 days ago
1 day ago
2

Got premium membership but still not allowing me to download fast for all bits, also can I cancel so doesnt auto renew next year please. @Footygamer 

z4v4
13 years ago
1 day ago
6
Premium

Hi there! I wanted to ask for a refund, since I'm not using nor playing FM since last year, and I completely forgot to cancel the subscription.

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