How do I contact? - Site Support and Feedback - FM24/25 Update

Alexa Nielsen

10 years ago

3 years ago

15

07 Sep 2015 06:44:01

I need contact a mod or someone of that nature for a private matter regarding this site. How do I do that?

Sheriff Skacel

10 years ago

9 months ago

940

Premium

07 Sep 2015 07:02:56

https://sortitoutsi.net/user/profile/40

Send a PM to this guy, he's the head honcho, the mack daddy, numero uno, poppa bear, the invisible hand that brings the site to order.

Alexa Nielsen

10 years ago

3 years ago

15

07 Sep 2015 07:06:34

LOL, thanks so much

OrKelvin

10 years ago

1 year ago

7

08 Jan 2018 03:37:18

I placed the order on 26 Dec but it’s said it’s not valid in my country, I am from Hong Kong and order this every year, what’s going on? How to fix this problem！

Sheriff Skacel

10 years ago

9 months ago

940

Premium

08 Jan 2018 18:51:19

By OrKelvin | On 08 January 2018 - 03:37 AM UTC

I placed the order on 26 Dec but it’s said it’s not valid in my country, I am from Hong Kong and order this every year, what’s going on? How to fix this problem！

One for @Rob

Footygamer

18 years ago

28 minutes ago

472,532

09 Jan 2018 03:17:04

By OrKelvin | On 08 January 2018 - 03:37 AM UTC

I placed the order on 26 Dec but it’s said it’s not valid in my country, I am from Hong Kong and order this every year, what’s going on? How to fix this problem！

What country is your steam set to and what country where you in when you ordered?

OrKelvin

10 years ago

1 year ago

7

10 Jan 2018 09:33:05

I am from Hong Kong and my steam set in Hong Kong as well! I ordered on internet when I travel to Singapore!

OrKelvin

10 years ago

1 year ago

7

13 Jan 2018 07:44:30

What’s going on? I still waiting your reply

OrKelvin

10 years ago

1 year ago

7

13 Jan 2018 07:46:01

It’s almost a month after I ordered your products but still can’t join! I strongly request for refund!!!!!!

Shedender

18 years ago

1 month ago

13,751

13 Jan 2018 09:09:15

First of all @OrKelvin, @Rob currently lives on the other side of the world and thus won't be on as the same time as others.

Second, this is a fans' forum in which we all have lives and don't go on them twenty four hours a day and seven days a week

Third and final, you will get your refund but you need to be patient, Rob will sort you out when he's next available.

Footygamer

18 years ago

28 minutes ago

472,532

13 Jan 2018 09:29:17

Hey sorry I didn't see your extra reply, the best way is to tag or PM directly. Yes we can't sell in HK so the code you bought won't work so I'll refund you, sorry for any inconvenience

OrKelvin

10 years ago

1 year ago

7

13 Jan 2018 09:35:30

Thanks and should I send you my order details for your refund arrangement?

Joyboy

12 years ago

2 months ago

42

Premium

13 Jan 2018 15:18:12

By Shedender | On 13 January 2018 - 09:09 AM UTC

First of all @OrKelvin, @Rob currently lives on the other side of the world and thus won't be on as the same time as others.

Second, this is a fans' forum in which we all have lives and don't go on them twenty four hours a day and seven days a week

Third and final, you will get your refund but you need to be patient, Rob will sort you out when he's next available.

Terrible attitude considering you're staff and this fella has been waiting three days for a reply.

mons

18 years ago

10 hours ago

91,500

13 Jan 2018 21:00:36

By Joyboy | On 13 January 2018 - 15:18 PM UTC

Terrible attitude considering you're staff and this fella has been waiting three days for a reply.

Terrible attitude from you as well then, going by the same reasoning, considering that the person who needed to give a reply to the issue in question was quite simply not aware of the issue...

Joyboy

12 years ago

2 months ago

42

Premium

14 Jan 2018 07:24:19

Gwan then, tell me how I have a terrible attitude?

All Shedender needed to do was let Rob know about this, not be a patronising idiot to a fella who's first language is obviously not English.

Shedender

18 years ago

1 month ago

13,751

14 Jan 2018 09:35:04

By Joyboy | On 14 January 2018 - 07:24 AM UTC

All Shedender needed to do was let Rob know about this, not be a patronising idiot to a fella who's first language is obviously not English.

I was hardly a "patronising idiot" as you nicely put it and how could you come to that conclusion through a message on a forum? The chap posted twice in as many minutes, thus in my eyes showing impatience, yes he was waiting a few days for a reply but Rob is the only one who can authorise/do refunds and he's now always online and is currently living in Australia.

gaz laffey

8 years ago

2 days ago

1

Premium

06 Apr 2021 15:33:54

hi,i am a full member,but it will not let me down asking for money.

please return my money if you can not sort this rubbish out,

no point paying a year if i can not use it

gary laffey

[email protected]

kingrobbo

15 years ago

6 hours ago

11,551

06 Apr 2021 17:56:26

By gaz laffey 06 April 2021 - 15:33 PM UTC

hi,i am a full member,but it will not let me down asking for money.
please return my money if you can not sort this rubbish out,
no point paying a year if i can not use it
gary laffey
[email protected]

https://sortitoutsi.net/content/57415/all-issues-with-premium-membership-post-here

Post here read the opening post before doing so

and please there is no need for the attitude the site admin will assist you

as I can see your account expired in march this year so you are not a premium member any longer