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Stuart Glyn Davies
Thanks
Stuart Davies
VP.
Dudical
Once on January 10, 2018 and then again this morning January 18, 2018.
Should I issue a refund request via paypal or will support issue the refund for me?
mons
John Nicolette
Footygamer
Hey unfortunately we only use PayPal right now (we had issues accepting credit cards previously) any issues you have with PayPal will need to be fixed with them. I don't fully understand the issue with the phone numbers but it should be resolvable through PayPal support
Footygamer
Hey it seems like you have two accounts Dudical and DudicalDude and active memberships on both. Would you like me to refund the DudicalDude one?
Dudical
Ok, gotya.
Sorry for the confusion.
Yes, please refund and discontinue the account for DudicalDude.
Thanks!
John Nicolette
Thanks. I finally got the issue resolved with paypal. took multiple attempts. Apparently they think you only keep one phone number over a decade long period, which was the only way they were verifying who I am. Anyway, downloading various files now. Thanks again