premium memberships

I can't even pay for a membership as they are requiring paypal rather than just letting me use my card, and paypal won't confirm me since I have the same email account but changed phone numbers years ago. And as far as I can see I don't see any way to contact the admins of this site other than to post public comments. I tried downloading packs via third party and immediately they were blocked by Norton which make me suspicious. I'd love to help out and pay my share, but if it is going to be this hard forget it. I've paid paypal items by using my card as a guest for many other things over the years.

I was just charged a second time for a premium membership.
Once on January 10, 2018 and then again this morning January 18, 2018.

Should I issue a refund request via paypal or will support issue the refund for me?

Hey it seems like you have two accounts Dudical and DudicalDude and active memberships on both. Would you like me to refund the DudicalDude one?

Hey unfortunately we only use PayPal right now (we had issues accepting credit cards previously) any issues you have with PayPal will need to be fixed with them. I don't fully understand the issue with the phone numbers but it should be resolvable through PayPal support