Download failed - Site Support and Feedback - FM24/25 Update

Iswardy

11 years ago

5 months ago

3

25 Nov 2017 10:53:55

Hi,

I purchased the premium membership. Whenever I download a big sized file like Metallic Logos and the Mega Facepack it stopped around 1 GB and would not resume even after many tries. I redownload the files time and again and it still failed to complete.

Small size files are no issues. But those over 1GB will not complete.

Please help.

Regards
Shikamaru

VP.

14 years ago

3 months ago

25,271

25 Nov 2017 11:04:24

What browser are you using, Google Chrome is generally the best to use i feel. Also have you got enough free space on your hard drive for the files.

linkmail2004

9 years ago

4 years ago

1

26 Nov 2017 12:11:03

Same here. Errors trying to download, not only the big ones. Example SS Kit for FM2018, tried Brazil pack the download start and during that an error occur. On facepacks, last updates either.
I've a premium membership account. I have lot of space in my PC and I'm using Chrome. Tks!

Iswardy

11 years ago

5 months ago

3

26 Nov 2017 12:14:59

By VP. | On 25 November 2017 - 11:04 AM GMT

What browser are you using, Google Chrome is generally the best to use i feel. Also have you got enough free space on your hard drive for the files.

I do not think the browser is an issue. This is because I am using Firefox and Microsoft Edge. I even tried using Chrome and it doesn't work. Please assist me by checking if there are any limiters on the server. If so, do rectify this please.

One more thing, I have a large HDD with plenty of space. So this should not be the issue either.

Regards

NJ132

5 years ago

5 months ago

1

22 Feb 2019 16:54:08

Same problem here. The DL is getting slow after ~ 30 mins, then fails. I can sometimes resume, but it will happen again and in the end fail completely before the download is complete.
Any solutions here?

Regards

VP.

14 years ago

3 months ago

25,271

22 Feb 2019 19:00:52

By NJ132 | On 22 February 2019 - 16:54 PM UTC

Same problem here. The DL is getting slow after ~ 30 mins, then fails. I can sometimes resume, but it will happen again and in the end fail completely before the download is complete.
Any solutions here?

Regards

What file is it?

scott92507

4 years ago

5 months ago

1

Premium

27 Apr 2020 22:53:07

Same here. Repeated failed downloads for Facepack. Never gets to GB downloaded.

Firefox browser for me. But folks say it fails in other browsers.

kingrobbo

15 years ago

1 hour ago

11,555

27 Apr 2020 23:10:12

By scott92507 | On 27 April 2020 - 22:53 PM UTC

Same here. Repeated failed downloads for Facepack. Never gets to GB downloaded.

Firefox browser for me. But folks say it fails in other browsers.

what file are you downloading

weeniehutjr

6 years ago

2 days ago

5,229

27 Apr 2020 23:30:48

By scott92507 | On 27 April 2020 - 22:53 PM UTC

Same here. Repeated failed downloads for Facepack. Never gets to GB downloaded.

Firefox browser for me. But folks say it fails in other browsers.

Have you tried in Chrome? That has a resume download feature which I've seen often fixes download issues

kingrobbo

15 years ago

1 hour ago

11,555

27 Apr 2020 23:37:54

yes thats a good point, this may assist too

after using various paid for download accelerators found this as being just as good infact faster than some of the premium ones

https://www.freedownloadmanager.org/ safe and easy to use

hammer9

16 years ago

29 minutes ago

162,569

28 Apr 2020 11:39:50

I use huge GB download with google chrome have noproblem. U may need fibre broadband tho. 😉

RussHowePTi

12 years ago

3 months ago

1

Premium

27 Dec 2020 17:23:30

No fix here then?

Trying to DL the backgrounds megapack and it failed on 3.6gb and 'restart' just leads to another fail.

mons

18 years ago

4 minutes ago

91,857

27 Dec 2020 18:42:02

By RussHowePTi On 27 December 2020 - 17:23 PM UTC

No fix here then?

Trying to DL the backgrounds megapack and it failed on 3.6gb and 'restart' just leads to another fail.

Use Google Chrome on Incognito mode and avoid having any other downloads at the same time. That may help.

Emmanouil

10 years ago

1 year ago

9

27 Dec 2020 21:58:09

It just happened to me exactly the same thing. I wanted to download the background Megapack (36.5 GB) and suddenly at about 73% appeared an error but luckily I could resume the download with one click and everything was fine. I use google chrome but i guess you can do the same thing to other browsers

DASA91

5 years ago

8 months ago

2

Premium

27 Dec 2020 22:08:23

Tried downloading the background megapack multiple times today, to have it fail each time. The download speed has been capped @ 5.2MB/s the majority of the time. I'm now trying to download via Chrome (incognito) as suggested but it still fails every few minutes and now only downloads @ ~200KB/s.

Edit:
Download has completed today (via firefox), speed was capped @ 5.2MB/s throughout.

Footygamer

18 years ago

5 minutes ago

472,560

29 Dec 2020 01:17:11

You can downlaod the backgrounds megapack 2021.00 as a torrent here which may help: https://sortitoutsi.net/media/1255244/torrent

We are looking to split up the download into multiple parts to try and avoid this issue.

Emmanouil

10 years ago

1 year ago

9

29 Dec 2020 02:21:02

By DASA91 On 27 December 2020 - 22:08 PM UTC

Tried downloading the background megapack multiple times today, to have it fail each time. The download speed has been capped @ 5.2MB/s the majority of the time. I'm now trying to download via Chrome (incognito) as suggested but it still fails every few minutes and now only downloads @ ~200KB/s.

Edit:
Download has completed today (via firefox), speed was capped @ 5.2MB/s throughout.

Great news!
Did you use the Firefox incognito mode?

DASA91

5 years ago

8 months ago

2

Premium

29 Dec 2020 12:05:48

By Emmanouil On 29 December 2020 - 02:21 AM UTC

Great news!
Did you use the Firefox incognito mode?

Normal mode. It took a few hours but no fail.

Emmanouil

10 years ago

1 year ago

9

29 Dec 2020 19:28:52

The waiting is totally worth it!
I use normal mode too but i read in some cases it's better if you use incognito mode for some reasons.

miyazaki

14 years ago

3 years ago

4

29 Dec 2020 21:23:37

I'm having the same issue. Just paid £10 for the premium membership.

I'm now downloading the backgrounds megapack torrent someone kindly shared.

Does someone please have a torrent for a faces megapack and a logos megapack? I've looked on torrenting websites to no avail. Thanks.

mons

18 years ago

4 minutes ago

91,857

30 Dec 2020 08:46:36

By miyazaki On 29 December 2020 - 21:23 PM UTC

I'm having the same issue. Just paid £10 for the premium membership.

I'm now downloading the backgrounds megapack torrent someone kindly shared.

Does someone please have a torrent for a faces megapack and a logos megapack? I've looked on torrenting websites to no avail. Thanks.

The torrents for these packs aren't visible for premium users because it's assumed they'll just download the full files directly from our site. Since these files are so large, they are somewhat prone to be interrupted along the way. For some reason, having other downloads and multiple browser windows open seems to exacerbate it. I would recommend downloading them using Chrome overnight or during a time when you're not using your PC/laptop. When using Chrome, you should be able to resume the download from the point at which it stopped.

miyazaki

14 years ago

3 years ago

4

30 Dec 2020 09:40:42

By mons On 30 December 2020 - 08:46 AM UTC

The torrents for these packs aren't visible for premium users because it's assumed they'll just download the full files directly from our site. Since these files are so large, they are somewhat prone to be interrupted along the way. For some reason, having other downloads and multiple browser windows open seems to exacerbate it. I would recommend downloading them using Chrome overnight or during a time when you're not using your PC/laptop. When using Chrome, you should be able to resume the download from the point at which it stopped.

Hi, thanks for the reply.

Sometimes chrome will let me resume, other times it says it has "failed - network error" and I have to restart from beginning. The download interrupts every minute or so, so I would have to sit in front of my browser for several hours, clicking resume constantly. It's not workable.

Please if you have any torrent files for the face and logos megapack I'd appreciate it, even if just by way of a PM.

Thanks again.

mons

18 years ago

4 minutes ago

91,857

30 Dec 2020 09:48:58

By miyazaki On 30 December 2020 - 09:40 AM UTC

Hi, thanks for the reply.

Sometimes chrome will let me resume, other times it says it has "failed - network error" and I have to restart from beginning. The download interrupts every minute or so, so I would have to sit in front of my browser for several hours, clicking resume constantly. It's not workable.

Please if you have any torrent files for the face and logos megapack I'd appreciate it, even if just by way of a PM.

Thanks again.

My recommendation is that you use Google Chrome in Incognito mode and have no other downloads or things happening in the background while you try and download these files. My internet connection is unreliable and terrible, and I downloaded the 36GB backgrounds pack in this manner, only needing to press resume download a couple of times so this method definitely works. Or perhaps you can try using a download manager to do this for you automatically.

I'm afraid I don't have access to the torrent files myself either, which I'd share gladly.

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