Data Update Poll!
Hello, there is currently an important debate going on regarding how to manage the FM24 Data Update going forward, particularly in the case of modifying the ages and contract dates by 1 year. Please can you vote in the poll and join in the discussion.
kingrobbo
Hi
I will manually update your account
your shop orders look like this
cheers
kingrobbo
@TyWalls @Footygamer
I changed Tywalls to having premium but twice it has reverted back to ordinary membership?
Footygamer
Looks like there were notifications of failed payments that were resetting it.
TyWalls
Just checking to see if there was any fix yet? Just tried to download a full pack but it wants me to pay again. Thanks! @Footygamer @kingrobbo
Footygamer
Sorry @TyWalls it looks like you made multiple payments i've refunded one and the refund keeps resetting it.
It should be fixed now, but if it ever happens again you can go here; https://sortitoutsi.net/shop and click “Refresh” next to the Active order and it will refresh your premium status.
TyWalls
No worries Mate, It didnt seem to work but just went a “Refreshed” it and it says i have a premium membership and let me quick download a pack so all is good. Thanks Mate @Footygamer
kingrobbo
It might have reset again as you do not show as premium for me
manuelalmeida
@Footygamer @kingrobbo
On jan 20th I payed 10£ for the premium membership. It worked for a download, but its not working for other downloads. In my orders tab it says: UNKOWNINCOMPLETEEXPIRED when i press refresh it does nothing. Can you check please? Thanks very much!
kingrobbo
Hi
I've manually updated you now
Cheers
manuelalmeida
I downloaded another megapack and lost the status again…?
kingrobbo
@manuelalmeida try the above if no joy wait for input from footygamer
cheers