cmair93
12 years ago
4 months ago
18
Premium
Hi,

I'm wondering if someone can help me solve a problem i'm having with FM16. I can't seem to load any of my saved games anymore with the loading bar only progressing about an inch before it stops loading completely. I have tried getting a solution on the sports interactive forums without any luck with moderators telling me things like uninstall my anti-virus, clear cache, remove custom graphics, uninstall game etc. i have tried all of these things.

However, one guy did comment on my post with a similar problem and found a temporary fix by creating a new user account on the laptop for windows and loading the saves on that which works but doesn't on my main windows account. I was wondering why this was the case? I guessed it was maybe something to do with permissions but they all seem fine.

Help would be appreciated.

Cheers
Andrew♣
14 years ago
2 years ago
238
When you uninstall the game there are still fm16 files left on your computer i believe, make sure all fm16 files are gone from your computer before re-installing. If that doesn't work then there is another way that might work, basically something has changed on your computer to stop the files from loading, if you cannot identify and fix what has changed then there is another thing you can try. Your computer automatically creates system restore points, if a recent update has a detrimental effect, or if you accidentally change or delete an important file or if anything else changes for the worse on your computer you can select one of the system restore points and revert your computer back to the state it was in when the restore point was created.

If you remember how long ago it was that you stopped being able to load the saves then make sure you select a restore point from before that date, so you can revert back to a time when they were still loading. Go to control panel, system and maintenance, back up and restore centre, there should be an option titled ''Use system restore to fix problems and undo changes to Windows', click on that. You don't want the recommended restore point because that is the most recent one and not far back enough, select '' choose a different restore point'' and click next, you should see an option on bottom of screen that says ''show restore points older then 5 days', select it. Now you have a list of all your restore points and you can select one that was created before you had the problem with your saves, click next and finish. System restore won't touch any of your documents, pictures or other personal data, but if you want to back them up on usb anyway that is up to you. I have used system restore lots of times, its very simple and nothing can really go wrong with it.

p.s. instructions to perform system restore are based on my windows vista os, so the process might be a bit different depending on your os, anyway good luck...
cmair93
12 years ago
4 months ago
18
Premium
When you uninstall the game there are still fm16 files left on your computer i believe, make sure all fm16 files are gone from your computer before re-installing. If that doesn't work then there is another way that might work, basically something has changed on your computer to stop the files from loading, if you cannot identify and fix what has changed then there is another thing you can try. Your computer automatically creates system restore points, if a recent update has a detrimental effect, or if you accidentally change or delete an important file or if anything else changes for the worse on your computer you can select one of the system restore points and revert your computer back to the state it was in when the restore point was created.

If you remember how long ago it was that you stopped being able to load the saves then make sure you select a restore point from before that date, so you can revert back to a time when they were still loading. Go to control panel, system and maintenance, back up and restore centre, there should be an option titled ''Use system restore to fix problems and undo changes to Windows', click on that. You don't want the recommended restore point because that is the most recent one and not far back enough, select '' choose a different restore point'' and click next, you should see an option on bottom of screen that says ''show restore points older then 5 days', select it. Now you have a list of all your restore points and you can select one that was created before you had the problem with your saves, click next and finish. System restore won't touch any of your documents, pictures or other personal data, but if you want to back them up on usb anyway that is up to you. I have used system restore lots of times, its very simple and nothing can really go wrong with it.

p.s. instructions to perform system restore are based on my windows vista os, so the process might be a bit different depending on your os, anyway good luck...


Thanks very much for the reply mate. I'm currently using Windows 10 and will try a restore point as you suggested.

Here's hoping this works!
cmair93
12 years ago
4 months ago
18
Premium
I don't have any restore points to back up as Windows Back Up isn't set up.

I find it strange how my saved games load on another Windows account though?
Andrew♣
14 years ago
2 years ago
238
oh no, thats unlucky, it does it automatically on vista, i never had to set it up on my system. in any case you should set it up in case of future problems, it has got me out of a few pickles myself. try to report the problem to sports interactive, they might have an answer...
cmair93
12 years ago
4 months ago
18
Premium
oh no, thats unlucky, it does it automatically on vista, i never had to set it up on my system. in any case you should set it up in case of future problems, it has got me out of a few pickles myself. try to report the problem to sports interactive, they might have an answer...


I have already tried on their forums and they have told me to do a load of things which haven't worked.
Andrew♣
14 years ago
2 years ago
238
I have had the same problem with a save not loading in the past, it was caused by a graphics pack/add on that i downloaded, removing the add on solved the problem for me. As i said in my first post when you uninstall make sure all traces of fm16 are removed from your system, look through C: for any folders/files that are left over, and make sure all add ons are removed also. You could also try installing the game on a different drive instead of C:, that should fix the problem if something you downloaded to C: is inteferring with the game. If that doesn't work and you have exhausted all other suggestions you can reinstall windows and remove everything on the system, it will return windows 10 to its original state when you first installed it, this will fix the problem. Back up any important files you want to keep including fm saves before you do this, you can use a usb or if you don't have one then cloud storage...
cmair93
12 years ago
4 months ago
18
Premium
I have had the same problem with a save not loading in the past, it was caused by a graphics pack/add on that i downloaded, removing the add on solved the problem for me. As i said in my first post when you uninstall make sure all traces of fm16 are removed from your system, look through C: for any folders/files that are left over, and make sure all add ons are removed also. You could also try installing the game on a different drive instead of C:, that should fix the problem if something you downloaded to C: is inteferring with the game. If that doesn't work and you have exhausted all other suggestions you can reinstall windows and remove everything on the system, it will return windows 10 to its original state when you first installed it, this will fix the problem. Back up any important files you want to keep including fm saves before you do this, you can use a usb or if you don't have one then cloud storage...


I had custom graphics downloaded but removed them and still didn't work. I uninstalled/installed a few times and still didn't work either.

I have now got it working though! I just done a factory restore and got everything working again, wasn't ideal but at least i have it working.
Andrew♣
14 years ago
2 years ago
238
I had custom graphics downloaded but removed them and still didn't work. I uninstalled/installed a few times and still didn't work either.

I have now got it working though! I just done a factory restore and got everything working again, wasn't ideal but at least i have it working.

oh great, i was going to suggest factory restore but I didn't want you to end up accidently reverting back to windows 8, glad you got it sorted anyway...
cmair93
12 years ago
4 months ago
18
Premium
oh great, i was going to suggest factory restore but I didn't want you to end up accidently reverting back to windows 8, glad you got it sorted anyway...


I know factory restore was a last resort, wasn't getting anywhere regarding a fix. Didn't have anything to lose anyway, just saved my saves on to a hard drive and they work now. I know, hate windows 8 so just had to install windows 10 again.

Thanks for the help though, much appreciated!

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