oweng96
5 years ago
3 weeks ago
5
Paid for premium and it is not showing please help
kingrobbo
14 years ago
6 hours ago
11,292
@Footygamer I have upgraded the user to premium just need you to check all is in order
cheers
Marvell_Moe
4 years ago
3 years ago
1
Yo, I paid for Premium Membership yesterday. But when I checked the "Premium Membership" status, it says "Awaiting Payment" even though the money had already left my account yesterday.
mons
17 years ago
8 minutes ago
85,501
Yo, I paid for Premium Membership yesterday. But when I checked the "Premium Membership" status, it says "Awaiting Payment" even though the money had already left my account yesterday.

@Footygamer
Footygamer
17 years ago
2 days ago
75,258
Yo, I paid for Premium Membership yesterday. But when I checked the "Premium Membership" status, it says "Awaiting Payment" even though the money had already left my account yesterday.

Hey it looks like you paid through something called an echeck which means it takes 6 business days for your bank to release the money. I've activated you now and assume the payment will come through eventually.
AlexLoder
12 years ago
3 years ago
2
Hi @Footygamer same has happened to me:

See attachment

Do you mind sorting?

Thanks

Conde de Tilly
5 years ago
3 years ago
3
Hello and gongratulations for you great page.

I've just suscribed a premium account but didn't received my confirmation email. Because of that (I suppose), now I can't download anything from your page.
kingrobbo
14 years ago
6 hours ago
11,292
Hello and gongratulations for you great page.

I've just suscribed a premium account but didn't received my confirmation email. Because of that (I suppose), now I can't download anything from your page.


@Footygamer please can you check this when free as user is showing as a premium user
Cheers
joshuaflannigan9
3 years ago
1 week ago
4
Premium
my premium hasn’t been activated! please help!

@footygamer
yanfc21
3 years ago
3 years ago
1
Premium
Hi, I have paid for a premium membership but it's not showing on the website. My account has been charged. How can I activate premium?
JWD
11 years ago
1 day ago
30
Premium
I have the ame Problem. Paid with Paypal but nothing happened
kingrobbo
14 years ago
6 hours ago
11,292
@Footygamer can you take a look when free
cheers

to users with issues did you see this- https://sortitoutsi.net/content/unread/56283
and/or do you have another account/user name/email address different to the account now using
Footygamer
17 years ago
2 days ago
75,258
Hey, sorry we had some issues trying to launch a new version of your site yesterday and there was a bit of a backlog. It should all be sorted now. Really sorry for any inconvenience caused!
kingrobbo
14 years ago
6 hours ago
11,292
will close this as everyone with issues previously are now showing as premium users

cheers @Footygamer
georgestjustin
6 years ago
21 minutes ago
4

Hello. I paid for a premium membership around 2 hours ago. My credit card has been charged, but it's not showing any signs that my account has been activated. I have taken look at https://sortitoutsi.net/content/unread/56283 but the article is no longer extant. I have also looked at https://sortitoutsi.net/content/57415/all-issues-with-premium-membership-post-here as well as this thread and it seems that many have encountered the same problem. Does that mean I have to wait for several more hours? If needed, I can provide the payment receipt Paypal sent me. Thanks for the great work and cheers! @Footygamer 

kingrobbo
14 years ago
6 hours ago
11,292
By georgestjustin 15 March 2021 - 05:44 AM UTC 

Hello. I paid for a premium membership around 2 hours ago. My credit card has been charged, but it's not showing any signs that my account has been activated. I have taken look at https://sortitoutsi.net/content/unread/56283 but the article is no longer extant. I have also looked at https://sortitoutsi.net/content/57415/all-issues-with-premium-membership-post-here as well as this thread and it seems that many have encountered the same problem. Does that mean I have to wait for several more hours? If needed, I can provide the payment receipt Paypal sent me. Thanks for the great work and cheers! @Footygamer 

you are showing as premium mate

https://gyazo.com/fc2b0a490e263d31a8d618b4c01ab9fb

 

kingrobbo
14 years ago
6 hours ago
11,292
kingrobbo
14 years ago
6 hours ago
11,292

will close this thread as there is a thread on this https://sortitoutsi.net/content/57415/all-issues-with-premium-membership-post-here

any further issues post there please

 

I am sure this thread  was closed previously LOL

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