gln807
13 years ago
1 month ago
23
Premium
When I try and activate the game through Steam using the code provided from the shop, order number 265390, I'm given the attached message. I don't have another Steam account and the email address I'm registered on this website with is the same as the one used for my Steam account.

Appreciate any help you can give me; I'm desperate to play!
kingrobbo
14 years ago
5 hours ago
11,292
When I try and activate the game through Steam using the code provided from the shop, order number 265390, I'm given the attached message. I don't have another Steam account and the email address I'm registered on this website with is the same as the one used for my Steam account.

Appreciate any help you can give me; I'm desperate to play!


hi sorry to hear this
best bet look on previous page and reply(as I have done here) to a post from @footygamer he is the site admin and only person who can assist you
hope it is resolved soon for you
cheers
Thomas Burke
6 years ago
4 months ago
1
Premium
I have preordered through this site, as I do every year. When I click on the link in your email to get the product code, all I get is an error message. Could you please assist?
VP.
13 years ago
1 week ago
25,271
I have preordered through this site, as I do every year. When I click on the link in your email to get the product code, all I get is an error message. Could you please assist?


https://sortitoutsi.net/shop
gln807
13 years ago
1 month ago
23
Premium
@footygamer

When I try and activate the game through Steam using the code provided from the shop, order number 265390, I'm given the attached message. I don't have another Steam account and the email address I'm registered on this website with is the same as the one used for my Steam account.

Appreciate any help you can give me; I'm desperate to play!
Footygamer
17 years ago
2 days ago
75,258
Andy Brockbank
6 years ago
1 year ago
2
Purchased FM2021 an hour ago and received my Paypal receipt. However, no sign of an activation code thus far. Am I prematurely expecting this to be received?
kingrobbo
14 years ago
5 hours ago
11,292
Purchased FM2021 an hour ago and received my Paypal receipt. However, no sign of an activation code thus far. Am I prematurely expecting this to be received?


https://sortitoutsi.net/shop

check here code show show there
Andy Brockbank
6 years ago
1 year ago
2
Thanks - email has now arrived.
Carlospi
4 years ago
1 month ago
1
Hi dears, same issue for me, my CODE has never been arrived and i cannot finalise my purchase on Steam without that one.

glad to know back from you as soon as possible
Bill10
13 years ago
4 months ago
6
Premium
Thank you Footygamer for your advice on 10 November.

However I am not sure how to proceed. I would like a refund for FM20 which appears to have been mistakenly ordered and I would like to re-order FM21.

How do I proceed ?
regiwnl
3 years ago
4 months ago
11
Hi, bought an hour and a half ago, got the paypal confirmation and no mail with steam code. Same emails here and on paypal
mons
17 years ago
2 minutes ago
85,500
Hi, bought an hour and a half ago, got the paypal confirmation and no mail with steam code. Same emails here and on paypal

Does it appear in your shop page?
regiwnl
3 years ago
4 months ago
11

yeah, it says steam code pending, been an hour and 40 minutes
mons
17 years ago
2 minutes ago
85,500
yeah, it says steam code pending, been an hour and 40 minutes

Once payment is confirmed, you should be able to see it there. If not, please get back to us 👍
regiwnl
3 years ago
4 months ago
11
Once payment is confirmed, you should be able to see it there. If not, please get back to us 👍

I got the payment confirmation email from paypal to sortitoutsi and hour and about 40 minutes ago too, that's why I'm asking about it
mons
17 years ago
2 minutes ago
85,500
I got the payment confirmation email from paypal to sortitoutsi and hour and about 40 minutes ago too, that's why I'm asking about it

Oh I see. Once the site owner and administrator Footygamer gets to see it, I'm sure he'll get back to you 👍
regiwnl
3 years ago
4 months ago
11
Oh I see. Once the site owner and administrator Footygamer gets to see it, I'm sure he'll get back to you 👍

hey, do you think I could get some sort of an ETA or something?
mons
17 years ago
2 minutes ago
85,500
hey, do you think I could get some sort of an ETA or something?

Footygamer is based Down Under, so it won't be before he wakes up, whenever that may be...
Tom Foley
9 years ago
1 year ago
3
Premium
Hi, I’ve got the same issue - bought FM21 + premium membership but not received anything. - hasn’t shown up in my account yet
Footygamer
17 years ago
2 days ago
75,258
Thank you Footygamer for your advice on 10 November.

However I am not sure how to proceed. I would like a refund for FM20 which appears to have been mistakenly ordered and I would like to re-order FM21.

How do I proceed ?

Refund sent 🙂
Bill10
13 years ago
4 months ago
6
Premium
Many thanks !!

I have just now re-ordered FM21.
kingrobbo
14 years ago
5 hours ago
11,292
Hi, I’ve got the same issue - bought FM21 + premium membership but not received anything. - hasn’t shown up in my account yet


checkhere https://sortitoutsi.net/shop code might show up there

also as Mons says 1 post above you-'Footygamer is based Down Under, so it won't be before he wakes up, whenever that may be...'

Ive removed your email address from your post as it is not advisable to post this on site
cheers
Tom Foley
9 years ago
1 year ago
3
Premium
checkhere https://sortitoutsi.net/shop code might show up there

also as Mons says 1 post above you-'Footygamer is based Down Under, so it won't be before he wakes up, whenever that may be...'

Ive removed your email address from your post as it is not advisable to post this on site
cheers


Whoops thanks for doing that.

Also this has been ~24h since I bought it and still not got anything. Got a payment confirmation from PayPal but nothing from sortitoutsi. Nothing in my shop page - looks as if it hasn’t registered the purchase. Any help v much appreciated
Mark Morgan
3 years ago
2 years ago
3
Hi,

Somehow I've managed to purchase an order for FM 2020 instead of 2021 which i wanted, could i receive a refund for this please?

I will purchase the correct year now.
Mark Morgan
3 years ago
2 years ago
3
I've tried my code and its stating i already have this game ?!?

@Footygamer
Footygamer
17 years ago
2 days ago
75,258
@Mark Morgan did you accidentally try the FM20 code you said you bought by accident?
Footygamer
17 years ago
2 days ago
75,258
Whoops thanks for doing that.

Also this has been ~24h since I bought it and still not got anything. Got a payment confirmation from PayPal but nothing from sortitoutsi. Nothing in my shop page - looks as if it hasn’t registered the purchase. Any help v much appreciated

Please check your email i've just sent you one 🙂
Mark Morgan
3 years ago
2 years ago
3
@Footygamer

I did try registering fm20 before noticing the issue, but I obviously already had that game so didn't work.

I have sorted fm21 and all up and running now, just need to arrange refund for the fm20 purchase please.
Footygamer
17 years ago
2 days ago
75,258
@Footygamer

I did try registering fm20 before noticing the issue, but I obviously already had that game so didn't work.

I have sorted fm21 and all up and running now, just need to arrange refund for the fm20 purchase please.

Done 🙂

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