Site issues - reporting thread

Great! 🙂 Thanks

do the packs of yesterday have to be reloaded?

I thought it was a problem of my internet, have had problems lately.

@moondog777 no the issue was with deleting submissions. Just check the packs you uploaded and check if the images you wanted were deleted properly or not. Should be no reason to re-upload

Hi Footygamer, have I done something incorrectly with a submission?  If so, please let me know so that I don't make the mistake again

Many thanks

Nope sorry if I've confused.

I just saw in the logs that you tried to delete a submission from a pack but it failed. Just double check your packs and if they look okay there's nothing to worry about 🙂

ok 🙂 

It worked! Thanks.

Sorry to bother you again, @Footygamer  Yellow text and download icon on white background is hard to read.

The button works now, but for some reason https://sortitoutsi.net/graphics/browse/1/396872/timeline#submission_1813791 this guy doesn't get set as work in progress when I press ‘assign pending to me' in the pack that he is in. Maybe he is still connected to @krissmed allthough he removed his tag already. Saw this with a couple of other packs as well.

He is still connected, but I'll unassign it👍

I misunderstood the WIP system and therefore made a couple mistakes when unassigning sources from myself. So instead of pressing “remove” I moderated the request back to pending. This made the request look like it was pending, when the system had it registered as WIP. I hope I explained that OK. Tag me next time you find requests that are assigned to me and is listed as pending 👍

Ah ok makes sense. Will tag you from now on

Trying to upload a request in the cut-out submission forum when using the image URL function is somewhat temperamental, often giving an error message. If you save the image itself to your system, and upload it that way, it tends to work.

It might be that the website doesn't like hotlinking so they refuse the request. I usually upload from a saved file to be on the safe side.

Could be, and that's why I didn't report it before, but it's happened too often in the last week or so for it to be a coincidence.

@mons I can see the errors in the logs it seems to be something to do with SSL certificates with certain sites.

I've made some changes but i'm not 100% sure if they'll make a difference. Please let me know if it happens again.

@Footygamer The players from FM22's database are not shown in the Recently Active page, when you go through Browse Images.
I have uploaded a pack with 30 game ready images, but there is just one image.
In the Recently Active page in Submissions everything is fine.
I'll attach two screenshots to make it more clear.
 

P.S. After the comment I saw that “Prepare FM22 Data” is still in progress in the roadmap, so may be that's the reason. Excuse me. You can delete my comment if it's up to that. 🙂

I just made two more changes since I noticed it still happening in the logs. Let me know if it's reoccuring

@t.marinov I think your bug with the Bulgarian activity should be fixed now

Are you still finding that this is inaccurate sometimes?

It's on my bug todo list but I haven't been able to find any issues so far.

I just fixed a bug where if you were subscribed to a forum you wouldn't be getting new notifications about posts or topics.

So some people may be surprised to start getting notifications that they signed up for months/years ago, there is an easy delete button included in every notification.

You can also check your subscriptions here: https://sortitoutsi.net/forum-subscriptions 

I fixed a bug where the file tracker was showing you lots of files that didn't need updating, it should be more limited now to those that actually need updating.

I've also included a notification in the header menu and a clearer link and description from the dropdown, which only shows when you have files that need updating.

I imagine this will be annoying right now because it will include files going back years that people won't care about anymore. I'm working on correcting this to allow you to ignore older files

One, very minor, thing @Footygamer 

My work screen isn't the largest so I have to zoom out at 90% to see the full site.

Now that you've tweaked the logo, the wrapping of the messages and notifications has gone slightly awry. I suspect this can be easily rectified by moving the logo a bit to the left…

I've put the old logo back for now

Still happening, the issue only happens when you scroll down and the icon in the header/taskbar moves to the right. It's not the logo itself, I think, but the fact it moves a bit too much to the right

When the page is not scrolled:

When you scroll down:

It's a minor issue, mind you.

Hmm it might also be because of the icon on the downloads button. Can you visit the tracker and click “mark all files as not needing re-downloading” which will remove it and tell me if that fixes it.

Done but the amount of downloads previously having been marked as needing to be updated (154) is still visible.

I had a quick look in chrome dev tools - I think if you change this string it would look better

Currently it has a width of 1170px a left-hand margin of 160px; if you change that to 1280x and 50px respectively it shifts the logo over and gives more space to the rest of the toolbar container.

Yes, it's ok now, thanks.  

I'm not sure if the counter is working properly now, I haven't seen it “stucked” for a while, but I made a screenshot with the current pending images and I'll check in few days if they are the same.
There are still some differences in the amount of the pending images.
I'll take North America as an example. In this moment it says that there are 71 pending images.
When you go to the nations in North America there are: Anguilla - 7, El Salvador - 4, Jamaica - 1, Nicaragua - 1, Panama - 10, Puerto Rico - 1, Trinidad and Tobago - 5 and United States - 41, which is total of 70 pending images.
If you click on “71 pending” it opens a list of 70 pending submissions.
It's otherwise in Asia. There are 416 pending images on Continental level, but if you sum the nation's pending images, you get 417.

P.S. It's even easier with Africa with 5 pending in Browse Images, but when you click it, it leads to 6 submissions.

@mons should be fixed now 🙂

@Footygamer The count of the pending images is the same as it was before two days when I made the screenshot. It's not working on Continental level, but it is working properly on Nations and Club level.

The pending images for North America are still 71, but in fact they are 101 already.