[FM 23 MAC ] LOST THE SAVE AFTER FORMATTING ( had backup)

Hi everyone, I use the latest MAC OS to play FM23, and it was absolutely fine, but my laptop had some problem so I Brought it for service and every data had been deleted and before that I did backup ( time machine ) 

However everything ok with my laptop when I restore it but my PLAYER FACEPACK AND SAVE GAME were disappeared and even I checked my TIME MACHINE, face packs and save games are NOT BACKUP but everything else 

and even I download the latest face pack on a right place, it is still some players and staffs face not display

thanks 

Please, tell me what's happened , thanks 

in the backup only has “ graphic ” but no SAVE GAME , and also even I restore the “ graphic ” , still some player has no photo