FM 23 Pre Game Editor - HELP

Whats up everyone 

im new here and first of all I want to appreciate all the effort you put in to make this game more enjoyable

i just bought FM 23 a few days ago and wanted to do a few changes in the pre game editor before starting a save, but I can’t get it to work and even days of contact with the Sega Support couldnt help…

So As i can‘t get the FM 23 Pre Game Editor to work, I have to ask for some help to 
-Create One New Player 

-Switch 5 Teams in Bundesliga

-and send back the database changes as i can’t to it myself 

I‘d be ready to transfer you a fair amount of money for this

Pls Help, I really appreciate everyone contacting me 

Best regards from Germany ✌️✌️✌️