@Lezko_ These are good sources, but if a player already has a high-quality cut done within the last 1-2 years and their appearance hasn't really changed, we prefer not to spend time on them again as the amount of pending requests is quite big

If you want to try cutting yourself I'd recommend the tutorials in this thread https://sortitoutsi.net/content/360/guide-to-cutting-and-assorted-hints-tips-and-assistance

And this video that shows all steps at once 👍