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Deleted Account #1810579

Deleted User #1810579 - Comments

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#687461 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting

Deleted Account #1810579

04 May 2022 14:53:45

By mons 04 May 2022 - 12:01 PM UTC

Hmm, I see. The game doesn't read the images in PNG (for some arcane reason) so be sure to retain the ones in .png only. I imagine we're talking tiny amounts right?

Yeah I’m overwriting with the newest file regardless of PNG or png and then if PNG I’m changing them to png so they work.

Yes, only a small amount of files involved.

#687434 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting

Deleted Account #1810579

04 May 2022 11:27:38

By mons 04 May 2022 - 06:12 AM UTC

What download method did you use? If you download the entire megapack, you should have all the latest files already and no need to overwrite anything.

If you used any other method, then you should be safe to overwrite images, assuming you installed any update packs chronologically (if applicable).

i downloaded the complete megapack directly from the website (single file). I did some digging and it seems there are some files with exactly the same name, but the end on one is ‘.png’ and the end on the other is ‘.PNG’.

#687406 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting

Deleted Account #1810579

03 May 2022 22:48:09

Hi,

I have extracted the megapack complete pack and overwritten some files when it has asked because there are files with the same name. I haven't selected yes to all as I've confirmed the latest file before choosing whether to overwrite (not all overwrite suggestions are to the latest file).

Can you confirm this is the correct method of installation?

Thank you

#687326 ALL Issues with premium membership including cancelling- post here[read the opening post before posting]

Deleted Account #1810579

03 May 2022 13:08:53

By Footygamer 03 May 2022 - 12:58 PM UTC

I'm pretty sure it worked the first time but it looks like you clicked it multiple times and it got confused. It looks reactivated now.

Thank you 🙂

#687300 ALL Issues with premium membership including cancelling- post here[read the opening post before posting]

Deleted Account #1810579

03 May 2022 01:47:35

Hi @Footygamer

I accidently cancelled the subscription and then tried clicking reactivate and it says ‘Reactivation failed for an unknown reason!’. Would you be able to help?

I think I might've posted this in the wrong forum before, but I think I'm on the right one now.

Thanks,

#687299 Premium Membership

Deleted Account #1810579

03 May 2022 01:43:28

Hi,

I accidently cancelled the subscription and then tried clicking reactivate and it says ‘Reactivation failed for an unknown reason!’. Would you be able to help?

Thanks,

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Deleted User #1810579 - Comments

Comments

#687461 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting

#687434 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting

#687406 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting

#687326 ALL Issues with premium membership including cancelling- post here[read the opening post before posting]

#687300 ALL Issues with premium membership including cancelling- post here[read the opening post before posting]

#687299 Premium Membership

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