AsteriskLFC - Comments

Feel like a bit of a tit now but I tried rebooting once more just because I was out of ideas and lo and behold, the game loads fine and all the faces and proper logos are there and working as they should. 

Thanks to everyone who read my post. Mods, you can lock this now or delete it if you see fit. Back to trying to keep Wrexham in League One!

Firstly I realise this may not truly be a site support issue and if that is the case please accept my apologies and move this post to the appropriate area. I did carefully look at all the forum options and didn't see a better option than this one.

As the title says, my FM23 game won't load (gets stuck on “loading” screen and won't progress past that point) since I installed the FM23 cut out player faces facepack. I have tried twice now, unsuccessfully, to add this face pack. I have successfully added the FMG logos pack, and the game starts normally with that installed. 

I am wondering if the way I have my “graphics” subfolder structured is causing an issue? I will attach screenshots and hopefully someone can point me in the right direction. I have tried removing the “cache” and “preferences” subfolders from the app data, and I have verified the game files via Steam. I have also had issues removing the facepack files from the FM23 graphics folder, as my machine gives me an error message telling me the file is open in another application and so it can't be moved/deleted. (Even though the FM23 process has been ended)

I'm running Windows 10 Pro, 64 bit. Not sure if it helps, but my processor specs are as follows: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz   2.49 GHz

Screencap of “graphics” folder, and “faces” subfolder therein:

(Those aren't empty folders, they do contain the image files)

Thank you in advance to anyone who takes the time to read this. 

*edit - grammar