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#138722 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
Ian Rayner
I'm downloading just fine at the moment with 500KB/s (equivalent to a 4 Mbps connection).
I realise these are your two friends so it may be difficult to give feedback but the following information will help.
1) What day/time was this download (if you give me their usernames I can find that out myself I think).
2) What speed where they getting? Chrome reports speeds in KB/s which is different to what ISPs report speeds in when they say you have 10Mbps or whatever. But if you/they can say exactly what the browser says I should be able to work it out.
3) Can they confirm their connection speeds via: http://www.speedtest.net/
Rob
As per your discussion with Neilboy, im one of the friends he talked about. Here are the details you requested.
Using Google Chrome and the kb/s download rate varies. Top speed around 433. Im using Sky Broadband. Apple Imac
Speed test results. Download speed 3.76mpbs
Loads of people having the same problem as myself by the looks of it