Site issues - reporting thread - Site Support and Feedback - FM24/25 Update

weeniehutjr

6 years ago

1 month ago

5,216

09 Nov 2020 19:29:21

Preview images in the cutout timeline are only resized by width and not by height, so in this timeline for example, a source image is covering the megapack cutout above it.

kingrobbo

15 years ago

11 hours ago

11,500

10 Nov 2020 06:52:15

By spiroxes On 09 November 2020 - 01:04 AM UTC

The newest data update for FM20 isn't being updated anymore. It keeps showing the same date as the launch of the new site. Please Fix This 😢

https://sortitoutsi.net/content/56788/first-build-on-new-site

Deleted Account #1110205

10 Nov 2020 10:38:14

I'm unable to validate email addresses. Was trying to change my avatar but it keeps saying "validation.not_apple". Is @iCloud.com (Apple) email blacklist?

UPDATED
I've created a new gmail and it's works.

Footygamer

18 years ago

2 hours ago

98,160

11 Nov 2020 04:16:48

Sorry we're having problems delivering to apple email addresses. The unclear message was a bug that i'm going to fix, thanks for reporting it 🙂

krissmed

10 years ago

6 days ago

35,447

11 Nov 2020 08:07:42

After using the new website a couple of days, here are some suggestions:

- Currrently it just shows resolution under new 250x250 images on peoples timeline. To have it under both newer and older cutouts would be a welcome change(https://ibb.co/D1fR8xT)

- Currently, I can't find a easy way to copy UIDs directly from the site like on previous versions. It would be nice to have it show as its own column here, here and here.

- As I mentioned during the beta testing, the video icon doesn't have a label. (https://i.ibb.co/9nqNqNT/Skjermbilde.png

mons

18 years ago

1 hour ago

90,878

11 Nov 2020 08:15:48

By Footygamer On 11 November 2020 - 04:16 AM UTC

Sorry we're having problems delivering to apple email addresses. The unclear message was a bug that i'm going to fix, thanks for reporting it 🙂

Thanks for the ongoing work on bug fixes and feature additions, first of all.

Users have indicated some difficulty to locating the download button in some instances, so making the download button more prominent (white text on a darker background maybe?) might be a good idea to increase visibility.

Deleted Account #1110205

11 Nov 2020 20:14:38

The "Thanks" button text becomes very hard to read.

https://sortitoutsi.net/uploads/mirrored_images/JcB30XfotOL3MMT5YmAr645zVHLb3MbetRVNMfCa.png

calvg

18 years ago

2 months ago

22

11 Nov 2020 20:46:54

Really good site redesign-but sorry to be a pain is there a dark mode version setting ?

The white is a little too much for me

kingrobbo

15 years ago

11 hours ago

11,500

11 Nov 2020 20:59:30

By calvg On 11 November 2020 - 20:46 PM UTC

Really good site redesign-but sorry to be a pain is there a dark mode version setting ?

The white is a little too much for me

yes mate I am hoping that perhaps a darker version becomes an option in future

F.E.

17 years ago

8 months ago

143

11 Nov 2020 22:11:26

Few more bugs/issues I've encountered:
- when you use search (I did in a post) you can only view the first page of results, the rest are empty or something (e.g searched for "name" in 3D official thread, it shows 8 pages of results but when i click page 2/3/4.. it wont show anything.
- a really minor one but I assume u'd want to know of every issue, so when you insert an img and choose width and height, it wont show the image when you preview/post and instead you'll see the code ("[ img width="blabla" height="blabla" ]

kingrobbo

15 years ago

11 hours ago

11,500

11 Nov 2020 22:19:17

click on skins in the download home page get a 404 error

Nafer

13 years ago

7 months ago

11

12 Nov 2020 23:02:22

I really miss the numerical values indicating the rating and the potential displayed in the players' profile page. Before the update, you were able to check it by hovering the pointer over the stars, now it only show the stars. It would be great to have them back. Thank you.

ryanturner26

10 years ago

8 months ago

1

Premium

13 Nov 2020 12:50:09

Everytime I try to log on to the site via my home pc it says '419 Page Expired' can anyone help please

mons

18 years ago

1 hour ago

90,878

13 Nov 2020 15:37:26

By ryanturner26 On 13 November 2020 - 12:50 PM UTC

Everytime I try to log on to the site via my home pc it says '419 Page Expired' can anyone help please

What is the URL you're using to access it? Try this.

f that doesn't work, can you try accessing it via an inprivate or incognito window of your browser?

Nafer

13 years ago

7 months ago

11

15 Nov 2020 03:55:31

By Nafer On 12 November 2020 - 23:02 PM UTC

I really miss the numerical values indicating the rating and the potential displayed in the players' profile page. Before the update, you were able to check it by hovering the pointer over the stars, now it only show the stars. It would be great to have them back. Thank you.

I'd like to know if this is something that's going to be addressed or not. Thanks.

lorek007

11 years ago

3 months ago

3,145

15 Nov 2020 04:14:31

There are any reason for why not shows the names on cut out player faces submissions?
Personaly i like more a few days ago with names of players, mini image, icon etc..

https://sortitoutsi.net/uploads/mirrored_images/sArbTlGmt95UxJ48VORShDFxSXPApDahdoOofiKA.png

Thanks

mons

18 years ago

1 hour ago

90,878

15 Nov 2020 08:12:18

By lorek007 On 15 November 2020 - 04:14 AM UTC

There are any reason for why not shows the names on cut out player faces submissions?
Personaly i like more a few days ago with names of players, mini image, icon etc..

Thanks

This is a known issue and one which we hope will be fixed soon.

lorek007

11 years ago

3 months ago

3,145

15 Nov 2020 08:34:23

By mons On 15 November 2020 - 08:12 AM UTC

This is a known issue and one which we hope will be fixed soon.

I was thinking was a change, thanks Mons 🙂

edallen2

12 years ago

2 weeks ago

224

15 Nov 2020 14:20:00

Just tried to add a new season and it is not adding the competition name when selected also showing 503 server error when saving

krissmed

10 years ago

6 days ago

35,447

15 Nov 2020 22:28:38

Some requests from packs, seems to not be on the timeline. For example, none of the images in this pack this pack, has been added to their respective timeline.

ddrap14

5 years ago

8 months ago

3

16 Nov 2020 00:59:00

Hi all, I love the new website- I wasn't convinced but I've warmed to it!
One small issue with it at the moment. I was checking the database (FM20) and there is no reputation in the rep column for even the biggest leagues. Seems like it's been hidden by accident. Can this be fixed please? Thanks again for the website and the great data!

Attachments

Screenshot 2020-11-16 105844.png (58.33 KiB)

DonsFan1903

4 years ago

1 month ago

6

Premium

16 Nov 2020 08:05:24

Morning, looks like there is a broken link on the page, apologies if its been reported already. The Skins link on the downloads page gives a 404 error, screenshot attached.

Attachments

brokenlink.PNG (136.79 KiB)

mons

18 years ago

1 hour ago

90,878

16 Nov 2020 08:58:57

By krissmed On 15 November 2020 - 22:28 PM UTC

Some requests from packs, seems to not be on the timeline. For example, none of the images in this pack this pack, has been added to their respective timeline.

I know we spoke about this via PM too, but I wanted other people to be aware that this is caused when packs are requested with images who filenames are saved as the person's name instead of their UID. So until this issue is solved, it's best if when images are collected for requests, they are saved as the person's UID.

By ddrap14 On 16 November 2020 - 00:59 AM UTC

Hi all, I love the new website- I wasn't convinced but I've warmed to it!
One small issue with it at the moment. I was checking the database (FM20) and there is no reputation in the rep column for even the biggest leagues. Seems like it's been hidden by accident. Can this be fixed please? Thanks again for the website and the great data!

Added as a feature request 👍

By carterallan86 On 16 November 2020 - 08:05 AM UTC

Morning, looks like there is a broken link on the page, apologies if its been reported already. The Skins link on the downloads page gives a 404 error, screenshot attached.

Added as a bug fix 👍

Qvordrup

16 years ago

3 hours ago

137,678

16 Nov 2020 10:03:29

* I just went to download latest changes to the facepack and it's doing weird things to my download history. Screenshot in this post.

I believe this has been fixed 🙂

ddrap14

5 years ago

8 months ago

3

16 Nov 2020 10:17:49

Thanks a lot @mons

ChongHinChan

4 years ago

2 years ago

6

16 Nov 2020 10:22:57

Why i cant see random potential now?

Footygamer

18 years ago

2 hours ago

98,160

16 Nov 2020 11:08:15

By mons On 16 November 2020 - 08:58 AM UTC

I know we spoke about this via PM too, but I wanted other people to be aware that this is caused when packs are requested with images who filenames are saved as the person's name instead of their UID. So until this issue is solved, it's best if when images are collected for requests, they are saved as the person's UID.

That shouldn't happen it should force you to match up the images to an actual person and keep your submissions as a "draft" until you do. I imagine a different change caused this issue i'll look into it.

weeniehutjr

6 years ago

1 month ago

5,216

16 Nov 2020 13:32:25

This submission leads to a '500 server error' page, and doesn't have a UID or player name for its request. Here's a direct link to the uploaded image, I assume it's supposed to be an alternate for this request