sorry ballsed that up! tried doing the thing that @HRiddick suggested but its gone wrong! ha ha

https://www.barnsleyfc.co.uk/api/image/cropandgreyscale/509b62ca-2a6d-41e6-b3f9-771f80518950/?preset=square&greyscale=false

Thanks

For future reference, you need to take both the ?anchorpoint=top&greyscale=false picture and the ?anchorpoint=middle&greyscale=false picture to get the full face (and ?anchorpoint=bottom&greyscale=false if part of the face is still cropped out after that), for a result like this (combined in photoshop)