His face is not showing in game for me. This is the only one not showing, does anyone have any idea why??

In the config file it says <record from="83313842 " instead of <record from="83313842'' so that might be it @mons 

Probably the file in the original pack included the space at the end, which means the game doesn't read it from the faces folder.

I'll be sure to add the correct image into the next update pack 👍

id's that have the same problem: 31036953, 43407361, 62054931, 62142786, 72046884, 91144365, 93055317

(two pictures and two entries in the config with the first one having a space (or a -) at the end so the game does not read the right one)

The solution is to remove the wrong one (both from face and iconfaces) from the folder before making the config, and make sure there is no space at the back of the remaining picture 😀

Thanks for this - I'll be sure to rectify them by the next update pack 👍

I just downloaded the new update pack. The picture still isn't showing in game. Did you rectify this in the pack already and I have to manually do it myself or it has not been updated yet and I just have to wait??

Did you change the preferences to look like this?

If that doesn't fix it, find the file titled 83313842 .png (i.e. the one with a space at the end of the filename) in your faces folder and delete it.

I have done both these steps, still not showing in game. Is it something to do with the config file or something like that?

The config file is fine

Can I have a screenshot of your preferences and of your faces folder? The issue is at your end now, somehow.

Actually, I tried reversing it and I deleted the faces without the space and kept the ones with the space and now it's finally showing the faces in game. Strange isn't it? 

You've not updated your config file then, I suspect. As long as it works, that's all that matters, I guess.

Yes it works fine now. Thanks for the help !! and no I haven't actually. How do you go about updating config file?? 

It's part of the update pack released last night…

Yeah and I downloaded it and added it into the megapack. So there is something I am missing. Not sure what it is?

I meant the config file. Did you update the one in your megapack folder with the one from the update packs download?

I just downloaded the update pack and extracted it to my faces folder. Not sure how to go about updating the config file however. Was I missing something there?

You should have been asked to overwrite files. If you didn't, then you didn't install it correctly 👍

Please upload screenshots of your faces folder if you're not sure of what you're doing.