Shuggy McDonut - Comments

Doesn't seem that strange an assumption to me, since sortitoutsi doesn't have access to my Steam account, and therefore cannot verify if I have FM17. The most logical way for the discount to be applied is through Steam once they have have verified it. It's called a rebate, and they are actually fairly common even if you've never heard of them.

It also seems fairly logical to me that having sent out at least two emails to every member advertising a discount, that once you've realised that you cannot honour said discount you should let them know in the same manner. Then again, if you go around offering discounts without having any kind of formal agreement with Valve authorising you to do so, and having no other means of honouring that offer, maybe logic isn't playing that big a part. I'm not really sure if it would actually be considered fraudulent advertising (although it does have a whiff of Bait-and-Switch), but the people at Trading Standards might be interested.

Also, having a reference to the discount on the page selling the item when you have no intention of offering it is, at the very least, "a monumental brain fart." I've included the screen capture in jpeg this time, apologies for including the wrong file last time.

As for the Steam code, it has been activated, due to my misguided belief that it would be a necessary step in authenticating my claim to a rebate.

PayPal did indeed show the full price, but I assumed that the discount would be applied after the fact. Since FM17 being in my Steam library is a prerequisite for the discount, I figured that it would be applied after the fact via Steam.

Seriously? I've just found this literally minutes after purchasing the game, trying to find out how to get the bonus. I had no email to let me know the discount no longer applies, and on the shop page selling this it still says that you get the bonus. This is ludicrous and I would like an immediate refund.