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raytegoed - Comments

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#356399 Cancel subscription

raytegoed

13 years ago

10 months ago

05 Nov 2016 18:05:30

By Rob | On 05 November 2016 - 14:54 PM GMT

Going into paypal is the only way to do it. If I want to cancel it I also have to log into Paypal, there's no "fraud". It's literally impossible for us to do anything, you sign up and we can cancel it and that's it, we can't take more money or reactivate. We have no such options. Everything is automatic and managed by paypal.

If you know another way to do it via the paypal API so that we can add an unsubscribe button please do let me know, but as far as i'm aware it doesn't exist. But please don't accuse us of fraud, not only is it totally false it's literally impossible.

Hello Rob,

Thanks for your support, i just wanted to know if i want to stop because i couldnt find that. For now its not the case and i want to enjoy the possibilities of the premium membership.

#356353 Cancel subscription

raytegoed

13 years ago

10 months ago

05 Nov 2016 14:28:57

By Chris7Delaney | On 05 November 2016 - 14:13 PM GMT

I wouldnt mate they don't make it so simple, I tried to cancel mine via the website and their website conveniently wont let me into my paypal account so I had to go the long way around and sign into my paypal account and cancel the subscription that way.

Next year will be interesting to see if they try and fraud me again like they did last January.

Thnx

I am new with this and first time PayPal user, so i would know if thats possible . I hope for you its simple and no charging anymore.
Hmm......interesting if rob from Susie staff will respond to this

#356339 Cancel subscription

raytegoed

13 years ago

10 months ago

05 Nov 2016 13:46:09

like Borklund i want to try a premium member ship for a year. How does that work,
where do i unscribe against recurring payment the 2nd year.

Thanks

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raytegoed - Comments

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