kingrobbo
13 years ago
6 hours ago
10,884

Can all Premium member users having issues with slow download speeds  or failed downloads/ files partially downloading use this thread to post your issues in full

 

NB State clearly what file the issue is with and post an image or full details of the exact server you used so the site Admin can address any issues quickly

 

You need to also state what browser you are using and if you are also using any Download Accelerator/Apps to manage Downloads.

 

Tips to try to resolve the issue
1.Try a different browser 

2.Try using incognito mode or similar options for your browser- as sometimes this resolves throttling issues

3.Try a Download Manager I use a free one https://www.freedownloadmanager.org/ 

4.Try Downloading a different file from here

5.Try a download from another site

6.Run a Speed test

 

If still getting issues post in this thread and state what you have tried to resolve the issue users need to tag the site Admin into your posts and do so correctly eg @Footygamer if it isnt showing up in blue like this you haven't tagged him correctly😉



Please be aware the site Admin is based in Australia and so be patient until he replies as he is the only person who can assist with the issue if it is server related

Cheers


 

kingrobbo
13 years ago
6 hours ago
10,884

@Footygamer  

 

Hi mate FYI had this file drop out and re connect a few times, and speeds were up and down ranging from under 1MBs -30MBs

no big deal just for you to be aware could have been a temporary glitch

 

BrezzaTM
2 years ago
6 months ago
7
Premium

@Footygamer 

 

Just subscribed and downloading at turtle speed… Is this what I paid for?

 

After almost 45 minutes 11% on CutOut and 20% on Metallic Logos!!!

Downloading 2 files via OperaGX
Downloading 2 files via MS Edge
nPerf speed test while downloading 2 files via OperaGX
Other file using MegaSync while downloading the 2 other files via OperaGX AND via MS Edge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Downloading via JDownloader2
BrezzaTM
2 years ago
6 months ago
7
Premium

@Footygamer 

 

Update: here another screenshot... downloaded with JDownloader, otherwise in case of issues the download manager of the browser wouldn't resume the process.

 

THIS TOOK THE WHOLE NIGHT AND IT'S NOT COMPLETED YET!!!

 

After the whole night… Can't believe this!!!

 

Footygamer
16 years ago
28 minutes ago
29,536

I'm PMing you an alternative link to see if it is quicker.

 

As you can see for me it is a perfectly reasonable 27 minutes and we are not getting any other complaints from the fileserver which suggests to me it's an issue at your end, or was possibly a temporary error with that one connection being overloaded.

erik_in_uk
2 months ago
1 month ago
2
Premium

I get really decent speeds for different files but about 1-2 mins in it goes down to 0 kb/S and doesn't resume. I've tried pausing, resuming, incognito, different browsers, different files, different attempts. Any ideas? 

erik_in_uk
2 months ago
1 month ago
2
Premium
By erik_in_uk 27 November 2022 - 07:25 AM UTC 

I get really decent speeds for different files but about 1-2 mins in it goes down to 0 kb/S and doesn't resume. I've tried pausing, resuming, incognito, different browsers, different files, different attempts. Any ideas? 

 

Ok this was a clear issue my end - too many compute intense things prevented the download - a reboot and reduction in things running and it worked like a charm! 

cbtendo
10 years ago
1 week ago
11
Premium

Hi @Footygamer 

I have an issue with one of the megapack downloads. specifically metallic logos megapack updates 2022.08. tha page/files wont open, i got 524 error after timeout with no response.

its just that one, any other download works fine. could you help? thanks

 

edit: 2202.09 also didn't work. the same 524 error

Footygamer
16 years ago
28 minutes ago
29,536

I think this was a temporary error that should be resolved now

cbtendo
10 years ago
1 week ago
11
Premium

Sorry @Footygamer but I tried it again and i still cant open the download page for metallic logo 2202.08 & 2202.09. I still got timeout error.  I can still open and download 2203.04 as seen below

 

Footygamer
16 years ago
28 minutes ago
29,536

Hey @cbtendo you are absolutely right, I found the problem now and fixed it, really sorry about that.

 

By the way if you have missed multiple change files in the past it can sometimes be easier to just download the most recent “complete” pack since you're a premium member.

 

Totally up to you how you keep your packs up to date though 🙂

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